Fantastic company
Fantastic company, selling great products at wonderful prices Fast delivery too

7 months ago
I have just received my order from the fragance warehose 1 bottle of Paloma Picasso which is okay and two bottles of la perla classic 8ml mini Unfortunately both bottles of la perla classic have gone... See more
6 months ago
Easy to order and quick delivery
7 months ago
My product arrived smashed in the packaging. I informed the company who issued a returns label, I followed the instructions as provided and have heard nothing since. I was offered a repeat order and h... See more
Over a year ago
I ordered 2 Caroline Herrera perfumes from here. Smooth transaction, good communication with seller and delivery took place about 5 days after order placed. Everything arrived as described and happy w... See more
Fantastic company, selling great products at wonderful prices Fast delivery too
I am glad that you can get this fragrance reminds me of the 80s
I have just received my order from the fragance warehose 1 bottle of Paloma Picasso which is okay and two bottles of la perla classic 8ml mini Unfortunately both bottles of la perla classic have gone off they smell very rancid very disappointed about this as it wasn't cheap to buy have emailed the fragrance warehouse about a return of la perla classic hope I will hear back from them just to update the review I was provided with a prepaid label to return the la perla and received a refund for this part of my order on 20/10/25 many thanks for making it easy to return customer service was great about this and very professional
Very good service excellent value for money
Wrong pufume sent
It may have been a tester but it’s a full bottle and my partner loves it. Fast delivery and price was fantastic
I ordered a blusher and it came in a week, the blusher is sealed and new and was a good price. The delivery was royal mail but it wasn't possible to track as tracking didn't update until it was delivered, however I would use Fragrance Warehouse again.
Was very happy with perfume that was ordered. Will buy again.
Still awaiting despatch 3 days after ordering
Although I wasn't happy with my product. I had a great experience with the company - I would use this business if needed in the near future.
Very efficient fast delivery. Everything well packed and safe.Loving my perfume Thankyou.
Quick delivery
I ordered a Ted Baker Men’s Skinwear 100ml EDT expecting a genuine retail product, but received tester bottles clearly marked “not for resale.” This was never disclosed in the product description. After multiple emails, I received no refund or meaningful response. I’ve now had to escalate the issue to my bank to recover my money. Very disappointing experience — I’d strongly advise others to avoid.
Experience desastreuse . Commande fin fevrier 2025 . Livraison en France par Fedex qui n'a pas livré le bon relais colis . Bien evidemment j'ai été débité de mon parfum et des frais de douane (140€) . Et depuis mars aucun retour , aucune réponse , fedex me renvoit sur Perfume Warehouse qui brille par son silence ! Quelle bande d'incapables ....
Good service, product as described, arrived on time.
Do not order from here. Received testers instead of the real item. Returned using prepaid label and RM have not been able to deliver it back to them after 9 days...
Good value quick delivery will use again
Excellent service, quick delivery and a happy (and new) customer!
Don't waste your money! I bought a tester . It had mucky fingerprints over the neck and all over bottle. The perfume isn't genuine and is obviously out of date.
Good price, speedy delivery
Based on analysis of 30 reviews rated 1-2 stars for The Fragrance Warehouse
“I informed the company who issued a returns label, I followed the instructions as provided and have heard nothing since”
“AVOID - unbelievably poor service”
“I have just received my order from the fragance warehose 1 bottle of Paloma Picasso which is okay and two bottles of...”
“After multiple emails, I received no refund or meaningful response”
“Never received parcels, tracking did not work as possibly given a fake tracking number or one that did not exist”
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The Fragrance Warehouse is a UK-based retailer specializing in a wide range of perfumes, aftershaves, and beauty products. The company aims to provide customers with access to the latest fragrances from renowned brands, ensuring that everyone can find a scent suitable for any occasion. Their product offerings include popular collections from designers such as Carolina Herrera, Valentino, and Ariana Grande, along with various testers for consumers to explore. Targeting fragrance enthusiasts and beauty consumers, The Fragrance Warehouse caters to individuals seeking quality products at competitive prices. The company's user-friendly website allows customers to browse and purchase items conveniently, reinforcing its commitment to providing a diverse selection of fragrances and cosmetics. By focusing on customer satisfaction and product variety, The Fragrance Warehouse positions itself as a go-to destination for those looking to enhance their personal scent collection.
The Fragrance Warehouse receives mixed feedback from customers, with a notable divide in experiences. Many reviewers praise the fast delivery and ease of ordering, highlighting that the site is user-friendly and shipments arrive promptly. However, a significant number of consumers express frustration over incorrect orders, with multiple reports of receiving the wrong perfume or damaged products. Some customers feel that the company does not take responsibility for these errors, leading to dissatisfaction with customer service. Despite the positive remarks about product quality and pricing, the recurring issues with order accuracy and responsiveness overshadow the favorable aspects. Overall, while there are commendable features, the negative experiences with order fulfillment create a concerning impression.
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