Good values
Good values fast dispatch
11 months ago
Very good food, so delicious and tasty. The delivery service was excellent, you don't need to do anything apart from book your meal in one of the time slots available, everything else is catered for.... See more
Over a year ago
My credit card info got stolen on this site. be very careful what kind of code you get on your phone because they set up applepay with a purchase i tried to make.
Over a year ago
Is this company still trading? I am having great difficulty placing a new on line order. I have been trying for a week now. My emails to the company have all bounced back and I can’t find any informat... See more
Over a year ago
My favorite site to buy from. Never disappoints
Good values fast dispatch
I've been using this company for our provisions for sometime now, and my orders have never ben delayed. They always deliver the next day, which is why I rate them very highly. Their packing too, ensures delivery is made without items getting damaged during transit. So why go anywhere else.!
It arrived 2 days late and it was just left at the door. No knock, no email, no txt so I thought it hadn't arrived cause it was left right at the foot of the door so I couldn't see it. It sat out there for hours and could of been stolen. I was very lucky it wasn't. The delivery person needs to do better, a simple knock would of sufficed.
Quick n easy
Great product & efficient service. Highly recommended.
I usually always purchase from this store, but disappointed with my last order. Missing item and being out of stock. Have emailed them twice and still no reply. I have overpaid for items I did not receive. Such a shame, as they were doing well on their customer service until now.
Very quick delivery
Delivered on time as expected. Creamed Sweetcorn is no longer available in most UK shops such as Tesco, Asda etc and now we can make our Sweetcorn Fritters again.
Great item well packaged - will be using soon
Ordered a large (for me) and a small (for my mother) curry paste but unfortunately the small paste only had 3 months left on the sell by date which isn’t ideal. Apart from that this paste is very nice
Great to find a local supplier of quality thai food, will definitely use again
great product and fast delivery
Very fast delivery and price was competitive
The parcel arrived within 24 hours, everything as described, I highly recommend it.
You sent me the wrong item. I was sent Lee Kum Kee Black Bean Garlic Sauce, I ordered Yeo’s Black Bean Sauce.
Easy to order. Well packed. Prompt delivery
Great product and really quick delivery. Definitely recommended.
Quick delivery and good quality ingredients
Quick hassle free service and delivery
Top! Excellent!
Based on analysis of 68 reviews rated 1-2 stars for Thai Food Online
“The goods I paid for were not delivered, emails to the addresses shown on the website bounce back or get no reply, th...”
“The goods I paid for were not delivered, emails to the addresses shown on the website bounce back or get no reply, th...”
“Since 2020 I have been ordering some of my favourite snack nuts on this site with no issues”
“Your entire personnel right from your so called CEO to your customer service team”
“November 2023 order not received”
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Thai Food Online is a dedicated online supermarket specializing in authentic Thai food products and ingredients. The company offers a wide selection of fresh Thai fruits, herbs, spices, and vegetables, all flown in directly from Thailand on a weekly basis. Customers can also find a variety of frozen foods, canned goods, sauces, pastes, rice, and noodles, making it easier for them to prepare traditional Thai dishes at home. Catering to both individual consumers and wholesale buyers, Thai Food Online provides next-day delivery services to ensure freshness and convenience. The platform also features one-click recipes to help customers explore and create authentic Thai cuisine effortlessly. With its comprehensive range of products, the company aims to serve Thai food enthusiasts and anyone interested in exploring the rich flavors of Thailand.
Thai Food Online receives high praise for its delicious food and excellent delivery service, with many customers highlighting the convenience of booking meals in advance. Reviewers appreciate the wide selection of Thai cuisine available, often expressing satisfaction with the quality of the products. However, a significant number of complaints arise regarding order fulfillment and customer service. Many consumers report issues with their orders not being received, difficulty in placing new orders, and unresponsive customer support, including bounced emails and unanswered phone calls. Some customers express concern over security issues related to payment methods. Despite these critical issues, the overall sentiment remains positive, with a majority of users enjoying the service when it functions properly.
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