11 months ago
Very good food, so delicious and tasty. The delivery service was excellent, you don't need to do anything apart from book your meal in one of the time slots available, everything else is catered for.... See more
Over a year ago
My credit card info got stolen on this site. be very careful what kind of code you get on your phone because they set up applepay with a purchase i tried to make.
Over a year ago
Is this company still trading? I am having great difficulty placing a new on line order. I have been trying for a week now. My emails to the company have all bounced back and I can’t find any informat... See more
Over a year ago
My favorite site to buy from. Never disappoints
The website stated next day delivery with an express charge , this was actually 2 days delivery via Amazon and they delivered to the wrong address. Disappointed with the "experience" for the purpose of this review. The product however is excellent.
No problems easy to order
So easy to order can't wait to try the ingredients
Unfortunately I had fresh items in my order and order was 3 days late due too Amazon,I was gonna send order back but the delivery driver basically just did a runner...NOT HAPPY AT ALL !!! And in future might go elsewhere due too this issue...
Good price speedy delivery and regular delivery updates
Good products, well packaged, prompt delivery.
Excellent service, great prices and a good range of food, well packaged and fast delivery too thank you
Fast delivery; great choice; good prices
Very easy ordering and fast delivery👍
My order arrived the next day so I am more than happy. Thank you.
Excellent restock reminder email. Alerted when my wanted item was back in stock.
On time good notifications
Fast efficient service
Great service! Have used once before and will continue to use!
I never received the package
Fast delivery and good quality products
Every time you email me I try to order congee and every time you are completely out of stock.I have tried several times over the past two years and every time I draw a blank.
Just fab Just fab. Everything came as ordered. Well done team. Thankyou
Great products great prices and quick delivery.
Fast delivery, no problems. Highly recommend!
Based on analysis of 68 reviews rated 1-2 stars for Thai Food Online
“The goods I paid for were not delivered, emails to the addresses shown on the website bounce back or get no reply, th...”
“The goods I paid for were not delivered, emails to the addresses shown on the website bounce back or get no reply, th...”
“Since 2020 I have been ordering some of my favourite snack nuts on this site with no issues”
“Your entire personnel right from your so called CEO to your customer service team”
“November 2023 order not received”
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Thai Food Online is a dedicated online supermarket specializing in authentic Thai food products and ingredients. The company offers a wide selection of fresh Thai fruits, herbs, spices, and vegetables, all flown in directly from Thailand on a weekly basis. Customers can also find a variety of frozen foods, canned goods, sauces, pastes, rice, and noodles, making it easier for them to prepare traditional Thai dishes at home. Catering to both individual consumers and wholesale buyers, Thai Food Online provides next-day delivery services to ensure freshness and convenience. The platform also features one-click recipes to help customers explore and create authentic Thai cuisine effortlessly. With its comprehensive range of products, the company aims to serve Thai food enthusiasts and anyone interested in exploring the rich flavors of Thailand.
Thai Food Online receives high praise for its delicious food and excellent delivery service, with many customers highlighting the convenience of booking meals in advance. Reviewers appreciate the wide selection of Thai cuisine available, often expressing satisfaction with the quality of the products. However, a significant number of complaints arise regarding order fulfillment and customer service. Many consumers report issues with their orders not being received, difficulty in placing new orders, and unresponsive customer support, including bounced emails and unanswered phone calls. Some customers express concern over security issues related to payment methods. Despite these critical issues, the overall sentiment remains positive, with a majority of users enjoying the service when it functions properly.
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