Efficient
Good website. Had what I wanted. Efficient service and quick delivery
11 months ago
Very good food, so delicious and tasty. The delivery service was excellent, you don't need to do anything apart from book your meal in one of the time slots available, everything else is catered for.... See more
Over a year ago
My credit card info got stolen on this site. be very careful what kind of code you get on your phone because they set up applepay with a purchase i tried to make.
Over a year ago
Is this company still trading? I am having great difficulty placing a new on line order. I have been trying for a week now. My emails to the company have all bounced back and I can’t find any informat... See more
Over a year ago
My favorite site to buy from. Never disappoints
Good website. Had what I wanted. Efficient service and quick delivery
Very fast dispatch, order securely packed. Excellent company to order from. Thank you.
As usual fast efficient delivery.
So impressed with thai food online - such quick efficient service and a great range of products
18/10/23 I complained after receiving poor quality fresh produce from this company. I have made purchases from them before and had no complaints. I was promptly refunded with no quibbles which was great. I am happy to buy from them again but items must be of satisfactory quality.
Very quick delivery, thank you
The food is fantastic and the price is great. Delivery was very quick as well. Perfect.
Excellent service. Thank you
Always happy to buy from this store, they are very reliable and reasonable prices
Delivered on time and with care. Well packaged against the weather. All items as ordered.
Easy to find what I want on the website. Quick delivery.
Excellent, quick service.
The site is well-organised and ordering was straightforward. Fast delivery- 2 days
Initial delivery went wrong which was resolved speedily and with focus on the customer, I'll be back!
Order arrived next day. Everything good. Would highly recommend.
Attracted by those positive review but turns out I received a rotten pear nashi and the mooli are as skinny as it can be. You should avoid to buy anything on their site totally!
Great place to buy from. Always a fast turnaround and excellent products.
Very easy web site to use and great service/ delivery.
Order was placed and all went through with no hitch. My only comment would be the box wasn't strong enough and arrived damaged, goods inside were ok.
Lovely fresh Thai aubergines and my favourite brand of coconut milk received in perfect order. Nice and prompt delivery. Some other products I wanted weren’t available.
Based on analysis of 68 reviews rated 1-2 stars for Thai Food Online
“The goods I paid for were not delivered, emails to the addresses shown on the website bounce back or get no reply, th...”
“The goods I paid for were not delivered, emails to the addresses shown on the website bounce back or get no reply, th...”
“Since 2020 I have been ordering some of my favourite snack nuts on this site with no issues”
“Your entire personnel right from your so called CEO to your customer service team”
“November 2023 order not received”
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Thai Food Online is a dedicated online supermarket specializing in authentic Thai food products and ingredients. The company offers a wide selection of fresh Thai fruits, herbs, spices, and vegetables, all flown in directly from Thailand on a weekly basis. Customers can also find a variety of frozen foods, canned goods, sauces, pastes, rice, and noodles, making it easier for them to prepare traditional Thai dishes at home. Catering to both individual consumers and wholesale buyers, Thai Food Online provides next-day delivery services to ensure freshness and convenience. The platform also features one-click recipes to help customers explore and create authentic Thai cuisine effortlessly. With its comprehensive range of products, the company aims to serve Thai food enthusiasts and anyone interested in exploring the rich flavors of Thailand.
Thai Food Online receives high praise for its delicious food and excellent delivery service, with many customers highlighting the convenience of booking meals in advance. Reviewers appreciate the wide selection of Thai cuisine available, often expressing satisfaction with the quality of the products. However, a significant number of complaints arise regarding order fulfillment and customer service. Many consumers report issues with their orders not being received, difficulty in placing new orders, and unresponsive customer support, including bounced emails and unanswered phone calls. Some customers express concern over security issues related to payment methods. Despite these critical issues, the overall sentiment remains positive, with a majority of users enjoying the service when it functions properly.
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