Perfect as ever..
Perfect as ever..
11 months ago
Very good food, so delicious and tasty. The delivery service was excellent, you don't need to do anything apart from book your meal in one of the time slots available, everything else is catered for.... See more
Over a year ago
My credit card info got stolen on this site. be very careful what kind of code you get on your phone because they set up applepay with a purchase i tried to make.
Over a year ago
Is this company still trading? I am having great difficulty placing a new on line order. I have been trying for a week now. My emails to the company have all bounced back and I can’t find any informat... See more
Over a year ago
My favorite site to buy from. Never disappoints
Perfect as ever..
Usually excellent, but on this occasion sent 3 tubs of yellow Thai paste with less than 1 months date on. Contacted Thai on line, still no response
Efficient service with prompt delivery
Quick delivery great price will be ordering again
Goods arrived but the packaging was diabolical and the order was extremely lucky to survive,courier just dumped and left and did not ring the bell,
Fabulous food. I only wish the coriander was fresher..started to go yellow, HOWEVER! I would highly recommended as baby ginger and fresh turmeric was so fresh! Great value.
Delivery box contained 5 items, 1 can ( sliced chestnuts) bashed in on both sides, 1 bag ( msg) burst and spilled out. Bit disappointing as this is the first time it’s happened.
Always great products and delivered quickly and safely.
Very quick delivery and good price.
Excellent value and a very wide chose of products
Great service, quick delivery.
Fast service, well packaged
We ordered the Green Curry as it’s my husband’s favourite. We ordered chilli and Saki to try. We are happy with what we ordered.
Prompt delivery !
Excellent service
Prompt service
Consistently great service. Next day delivery and good quality produce.
Unfortunately, 2 of the 6 tubs of paste I ordered are cracked and open at the base, so I will have to throw them away. Update - Thai Food Online immediately desptached replacement tubs as soon as I notified them. They have already arrived! Thank you so much!
Efficient delivery
Great choice of items, excellent delivery time. Would use again.
Based on analysis of 68 reviews rated 1-2 stars for Thai Food Online
“The goods I paid for were not delivered, emails to the addresses shown on the website bounce back or get no reply, th...”
“The goods I paid for were not delivered, emails to the addresses shown on the website bounce back or get no reply, th...”
“Since 2020 I have been ordering some of my favourite snack nuts on this site with no issues”
“Your entire personnel right from your so called CEO to your customer service team”
“November 2023 order not received”
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Thai Food Online is a dedicated online supermarket specializing in authentic Thai food products and ingredients. The company offers a wide selection of fresh Thai fruits, herbs, spices, and vegetables, all flown in directly from Thailand on a weekly basis. Customers can also find a variety of frozen foods, canned goods, sauces, pastes, rice, and noodles, making it easier for them to prepare traditional Thai dishes at home. Catering to both individual consumers and wholesale buyers, Thai Food Online provides next-day delivery services to ensure freshness and convenience. The platform also features one-click recipes to help customers explore and create authentic Thai cuisine effortlessly. With its comprehensive range of products, the company aims to serve Thai food enthusiasts and anyone interested in exploring the rich flavors of Thailand.
Thai Food Online receives high praise for its delicious food and excellent delivery service, with many customers highlighting the convenience of booking meals in advance. Reviewers appreciate the wide selection of Thai cuisine available, often expressing satisfaction with the quality of the products. However, a significant number of complaints arise regarding order fulfillment and customer service. Many consumers report issues with their orders not being received, difficulty in placing new orders, and unresponsive customer support, including bounced emails and unanswered phone calls. Some customers express concern over security issues related to payment methods. Despite these critical issues, the overall sentiment remains positive, with a majority of users enjoying the service when it functions properly.
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