Review summary

Test Ultimate receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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c
It basically works BUT

It basically works, which was a surprise. I got my test early using the auto-book option—but there’s one big but. The system booked the test only two hours before it was scheduled to take place. It was pure luck that I happened to be near my PC and saw the email right away. I had just enough time to get to the test center, and luckily a car was available too. Everything aligned, and I managed to pass the test—but again, it was pure luck. A two-hour notice is not what you’d typically expect.

N
A SCAM -- CONTACT YOUR BANK as you are never getting anywhere with them

Firstly, the fact that they say no hidden fees is misleading. I keep on getting notifications of "available" test slots when I try to access them (literally seconds after the email lands), they are magically unavailable. But you can add then priority and super priority if you want, which means paying them more than GBP 150 for a test. Secondly, they are not responsive and if you wait for their response on their timelines, they come back asking for more account information - that they should know as you are sending them an email...! - which means that you will have to wait for another 5 working days for a response. Lastly, as part of their terms is that you need to confirm with your driving instructor that they can also attend, which realistically is not feasible as the test slots disappear immediately (or they were not available at the first instance). All in all, this seems like a scam so I am contacting my bank for recovering payment and flagging the service as fraudulent. DO NOT USE

DO NOT USE

This system only offers last minute tests that are often gone even if I click the link immediately when I receive the email. I needed to use my instructors car for the test so it was 5 months before I could have 5 mins to check with the instructor (who responded immediately) and even press the “Accept” button. Then I was told that the test was cancelled anyway. I also paid for the upgrade package thinking that would help and after about a month was reverted back to the original basic package. Customer assistance is non existent. I can’t emphasize how much you should NOT give this company your money.

They scammed me out of £65

They scammed me out of £65, stay away. Customer support doesn’t give a shit

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All reviews

351 total • Write a review

Showing 201 - 210 of 347 reviews
AB

A B

US

5 out of 5 stars

Great fast service!!!

Great fast service!!!

Date of experience: April 26, 2022

ZM
5 out of 5 stars

Amazing service

Very helpful went over and beyond to help me with my enquiries I would definitely recommend this service!

Date of experience: April 26, 2022

Vu
1 out of 5 stars

I found the service terrible

I found the service terrible. When I first signed up I paid £50 for you to find a test till my son passed. I would get a personal phone call to offer me a test. Things changed there was no one to talk to (however when I repeatedly sent emails asking to talk to a member of staff I finally got a phone call from your representative who I must say was very helpful) I realised with the new I wasn't being offered a test but rather together with 100 other people I was being sent a mass email and it was on a first come first serve basis. I had no choice but to pay another £75 in order to be offered a test, which once I did I was offered on almost immediately. But it seems that the £50 went down the drain.

Date of experience: April 24, 2022

JL
5 out of 5 stars

Brilliant

Excellent service. Couldn’t be happier. Quick tests at a reasonable price.

Date of experience: April 23, 2022

H

HP

US

5 out of 5 stars

Great services To book!

l Apply to get a day for my Driving test and it takes less then 1 aweek to book the day i want it. Easy peasy.

Date of experience: April 19, 2022

S

SB

US

5 out of 5 stars

Fantastic service!

The service is fantastic. I signed up when my teacher told me I was nearly ready for my test, expecting to receive an email with a test for a few weeks later. However, I received numerous emails each week with a fabulous variety of tests for different times of the day and at the centres of my choice. The whole process for receiving a test was so simple and stress free. I would definitely recommend using Test Ultimate!

Date of experience: April 19, 2022

LA
5 out of 5 stars

Found a new test date in just over 48…

Found a new test date in just over 48 hours. And the new date was only 4 days away! Great service for a reasonable price. Highly recommend :)

Date of experience: April 18, 2022

jz
5 out of 5 stars

well done. 🙏🏻

Thanks to all, Test Ultimate team The best customer service I have ever seen.👑 well done. 🤝

Date of experience: April 15, 2022

DS
5 out of 5 stars

Amazing

Amazing Gave in my request and 5 minutes later I had my test.

Date of experience: April 12, 2022

T
5 out of 5 stars

Very good service!

Very good service!

Date of experience: April 11, 2022

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