Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

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All reviews

1,000 total • Write a review

Showing 901 - 910 of 996 reviews
C
5 out of 5 stars

Easy to order, fast delivery

I ordered some nasal only swabs for at home covid testing for my kids, as I find these easier than doing a throat and nasal swab on them. Easy to order, fast delivery. I haven’t had to use any of the tests yet as no one has had any symptoms but pleased to have them for when I do. I have used this nasal swab brand in the past and it’s been good.

Date of experience: August 9, 2022

DC
1 out of 5 stars

Am comandat și am achitat mai mult

Am comandat și am achitat mai mult, dar comanda nu mi-a venit.

Date of experience: August 9, 2022

JG
5 out of 5 stars

Very helpful and clear

Very helpful and clear. Didn’t have to wait long for answers.

Date of experience: August 9, 2022

MF
5 out of 5 stars

Tests were late arriving

Tests were late arriving, however, they got here safely. Easy ordering process.

Date of experience: August 9, 2022

KC
1 out of 5 stars

Product never sent - no refund yet…

Product never sent Royal Mail tracking no. set up but never received at their depot. No refund as yet.

Date of experience: August 9, 2022

J
4 out of 5 stars

1st order lost in the post

1st order lost in the post. 2nd delivery arrived within time scale

Date of experience: August 9, 2022

ac
4 out of 5 stars

Just because I was waiting for the test…

Just because I was waiting for the test next day delivery, as they said...and it came 3 days late

Date of experience: August 9, 2022

DH
1 out of 5 stars

Order hasn't come after 7 days

Ordered over a week ago and still not come..... absolute joke, do not order from this site if your requiring it quickly...

Date of experience: August 9, 2022

D
1 out of 5 stars

Ordered some rapid flow tests Paid for…

Ordered some rapid flow tests Paid for next day delivery ..no show Had to place another order ..total of 5 days to arrive despite paying £6 for the next day delivery Very disappointing

Date of experience: August 9, 2022

VK
4 out of 5 stars

tests

There was a little delay with my tests, but as I been told it was royal mail that messed up. After Contacting testngo customer support team about my tests not being delivered after 48 hours, it was sorted and tests were resend and recieved on a date I was prommised. If I wouldn't allow enogh time I could have been in trouble and would most likely had to cancel my abroad trip.

Date of experience: August 9, 2022

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