Very feint indicator lines.
Very feint indicator lines.
Useful
Share
3.7
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Kit delivered too late
I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.
Useful
Share
DO NOT USE
DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.
Useful
Share
Easy to order
Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be
Useful
Share
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
testngo.co.uk
All reviews
1,000 total • Write a review
Showing 181 - 190 of 996 reviews
JG
Paid for next day delivery and 3 days…
Paid for next day delivery and 3 days later no sign of it turning up
Useful
Share
BF
Found out I didn’t need a fit to fly…
Found out I didn’t need a fit to fly test and David has managed to cancel the order for me outside the window for cancellations. A total super star !
Useful
Share
JE
Now wasted money still not here
I'm afraid I ordered these almost a week ago and still not here also paying for rapid testing and next day delivery ordered well before 4pm as stated on the website. We now need to book a rapid test in Edinburgh for tomorrow as these still have not arrived and we fly on Sunday.
Useful
Share
JJ
I paid £6 extra for next day delivery
I paid £6 extra for next day delivery, but it took 2 days to arrive. I haven’t been offered a refund either.
Useful
Share
DS
Customer service is terrible if your…
Customer service is terrible if your unlucky enough to communicate with Azeem , very un helpfull to say the least
Useful
Share
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.