Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Very feint indicator lines.

Very feint indicator lines.

Useful
Share
Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

Useful
Share
Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

Useful
Share
P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

1,000 total • Write a review

Showing 171 - 180 of 996 reviews
J

they took 72 hours rather than 48

they took 72 hours rather than 48 - so we had to buy some at the chemists

Useful
Share
LK

Good ,The price is right

Good ,The price is right

Useful
Share
PM

Fast delivery

Fast delivery. Great value

Useful
Share
JS

I’ve not even received them as of yet.

I’ve not even received them as of yet.

Useful
Share
HG

Only buy if not in a rush

Ordered on Monday after cut off point. Paid £6 for next day delivery so expected them Wednesday....Still not here on Friday. They won't refund postage because it's Royal Mail's fault. Won't use again

Useful
Share
MJ

Best value

Best value available and quick delivery. Thanks

Useful
Share
TB

I was unsure if I could just order some…

I was unsure if I could just order some tests to keep at home or if I had to be going on holiday. I sent an email quite late that evening and was so pleased to get a reply a few minutes later, putting my mind at rest. Excellent service.

Useful
Share
SH

Waste of time and money

Ordered my test on Monday night. This is now Thursday night, you're asking me to rate my experience but I haven't even received my test yet. I would recommend you enforce a better delivery system as my covid will be gone by the time you get my test returned and I will have wasted £40.

Useful
Share
AH

It didn’t arrive when it was supposed…

It didn’t arrive when it was supposed to so have to buy from somewhere else

Useful
Share
AD

I have not received my package yet and…

I have not received my package yet and therefore I can’t test myself

Useful
Share
Previous1•••171819•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.