Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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Very feint indicator lines.

Very feint indicator lines.

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Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

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Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

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P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

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Showing 191 - 200 of 996 reviews
RB

Failed to deliver on time. Waste of money

Ordered a home test kit on Monday at 12:41pm. Paid the extra £15 for a an answer within 12 hours. Website said if i ordered when I did I could get next day delivery so I paid the extra £3 on top. It is now Wednesday night and the test has still not arrived meaning its useless because even if it now turns up tomorrow I will not be able to get the results in time. I therefore had to pay for another "in clinic" test today and the £58 I paid to testngo has been a complete waste. Do not use this service if you have a need for the results within a certain time.

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JC

Great valueThese are great value

These are great value, easy to use, I thought they were next day delivery, but maybe read wrong, they come in good secure packaging, would recommend

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J

Second order of LFTs - no problems

My second order of LFTs from them went perfectly. Delivered after 3 days.

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G

on Monday sent test to you before 11am

on Monday sent test to you before 11am. today Wednesday 6pm no result. tomorrow we're flying at 10am. just bought an airport test for £ 90. we are upset and will ask for your money back

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M

Very stressful and not even sure to get…

Very stressful and not even sure to get the certificate on time with Royal mail being "striking"

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BM

Delivered on time.

Delivered on time.

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PS

Very efficient service and reasonably…

Very efficient service and reasonably priced

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J

Great service and speedy delivery,

Great service and speedy delivery,

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GW

The test kits arrived exactly on time

The test kits arrived exactly on time. Easy and simple to use.

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