Over a year ago
My meals have been delicious and meet all of the requirements that I checked for my profile. I’m so happy to have found Tempo. I plan to use these for either an easy to heat lunch or dinner in place... See more
Over a year ago
The company really does try to get you with unwanted deliveries when you want to put the service on hold or cancel. I had my subscription on hold indefinitely, however, the service just re-started wit... See more
Over a year ago
Food is bland, like seriously so, and the delivery service they use is notoriously and embarrassingly unreliable. One week I received my order very late and the following week I only received half of... See more
Over a year ago
I paced an order when checking the receipt I was over charged. I mediately cancelled the order. I got a partial refund and the rest in credit. They ignored the request for a full refund. I am now forc... See more
I wanted to love it but at hefty price, there is too many issues with it; when you spend more time with tech support then exercising. And they will sell you stuff that is not even in production/available. Also their weight clips don’t hold the weights in all the time and can come crashing down on your foot.
Hate to write a negative review, especially about something that has potential, but the Tempo Move and app are awful. Hardly ever works. So glitchy. And would rarely connect to my tv. Once working - the classes are good! And I like the coaches! But I’m not going to put for something that works not even half the time. I’ve become so frustrated with the customer service experience as well. Claiming I can’t cancel because my email address is inaccurate… which it’s not. Improve your app. Improve your reliability. Don’t try to offer too much when your product won’t work. Wishing this company well in improvement - because of it did work, I’d look to keep using.
I was an early adopter of this machine - used it for a bit before getting injured and needing to take a break. Even though it was generally a positive experience I still got lots of screen glitches. However during my break from the membership I found out that because I didn't have an active membership I was not qualified to receive the early adopter's gift. This definitely shows that the company's values are not truly aligned with respecting the community and wellness. They seem to want to nickel and dime you for every little thing. Now this entire situation combined with the continuing glitches makes me regret purchasing and supporting this company.
I was VERY excited to receive the Tempo Fit. Once set up by the Tempo delivery company, the product has nothing but issues, the customer service reps are very nice but only give basic advice and then instruct you to email the company. I emailed the company several times re unable to log in to start the classes, glitchy or frozen screens, limited classes, etc. No replies to my emails. It is also expensive to try and return the machine. The company charges $250 to deliver it and $250-$350 to return it. So for $1,995 plus taxes, you lose a total of $500-$600 of it if you don't like their product. I would recommend people to wait until the company gets their act together. Good concept but it's a mediocre item and there is no useful support to the client. The company doesn't really stand by its product. Bye once it's sold. About the product itself? The weights are way too wide for a bunch of exercises, dumbells are a much better option. There are no classes or mention of modified movements. At least address the most common one, chronic (or acute) and old knee injuries, runner's knees for example. I am an athlete and I have years and years of regular training and exercise, and I have tried many different products throughout the years. Sadly, I give this one an F.
Based on analysis of 21 reviews rated 1-2 stars for Tempo
“The company really does try to get you with unwanted deliveries when you want to put the service on hold or cancel”
“The company really does try to get you with unwanted deliveries when you want to put the service on hold or cancel”
“The company really does try to get you with unwanted deliveries when you want to put the service on hold or cancel”
“This company employs shady business practices”
“I had my subscription on hold indefinitely, however, the service just re-started without my knowledge that this was g...”
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Tempo is an innovative home gym membership platform that leverages artificial intelligence to deliver personalized strength training plans and responsive workout guidance tailored to individual biometrics. The company focuses on providing users with a virtual personal training experience that adapts to their specific fitness levels and goals. Tempo’s unique offerings include smart weights that adjust as users progress, real-time performance tracking, and customizable workout plans that cater to various needs, including those recovering from injuries or managing pregnancy. Targeting fitness enthusiasts seeking a flexible and effective home workout solution, Tempo aims to create a supportive environment that motivates users through features such as 3D body scans, progress tracking, and achievement rewards. By combining technology with personalized training, Tempo enables individuals to make measurable progress and maintain their fitness resolutions in a convenient setting.
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Reviewers frequently report negative experiences with Tempo, citing customer pain points more often than praise. Common complaints include company, tempo, service, order. A smaller set of reviewers mention positives such as tempo, love, tempo move, move. Overall sentiment is predominantly negative based on 24 reviews and an average rating of 1.7 stars.
