Over a year ago
This was an extremely efficient, affordable process and the app was easy to use.
Over a year ago
This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.
Over a year ago
My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more
Appointment was on time Dr was courteous, professional and kind reviewed my records and new exactly of my history. I had a very good experience I was able to start with treatment same day. Praise Lord I highly recommend Teledoc Health
I was called promptly. Diagnose promptly and prescription called in promptly. Excellent experience.
The doctor was efficient friendly and professional
I've been with Teledoc for over 2 years now and am very happy with the care I receive. I am able to video chat with my primary care doctor, therapist, and nutritionist as well as make appointments around my schedule. I am always able to leave a message for any of them should I need to do so and they usually get back to me within a day or two. Almost all of them have a very flexible schedule and some are available on Saturdays and Sundays as well.
Dr John Hawrot was prompt (!). Think about that: How often have you had a doctor meet with you on time? He asked good questions, related to the nature of my visit. He was kind and respectful, even about things we disagreed on ... which says a lot about his character. He was understanding and provided the help I was looking for. The Teledoc experience was new to me. I'm very impressed. I have mobility issues, so it was especially nice not to have to go somewhere. If you have a busy schedule or young children you would have to bring to a doctor visit, this would also be advantageous. It's definitely convenient. You are able to view biographies of doctors and choose the one you think fits you best. I chose right! :-) I would definitely recommend Teladoc and Dr Hawrot.
Samuel Rivera was an excellent doctor, who cared and listened to me without trying to get me off of the phone and on to the next person. He is a wonderful, person, and anyone would be lucky to be heard (or seen!) by him!
Prompt call back times
The wait for the call back was not long at all kept you informed when they would be calling
Wonderful experience and great Doctor.
Very convenient and easy to use. I really like that I can connect from home
I immediately spoke to someone after I registered, and my script was sent the same day. After my call they provided me with a message from my care team that listed my diagnosis, and additional information. There was an error, but I let them know and they reached out after normal business hours to make sure that it was fixed that same day. Everyone was so nice, and I couldn’t have been more grateful for them.
Quick and easy. Doc listened to me and cared about my input
Teledoc a a great 24Hr / day option vs going to an urgent care and sitting for hours among really sick people.
Called for a dog bite and specifically told the scheduler TWICE it was for a dog bite. Doctor calls me and says sorry we don't treat any kind of animal bite. I explained my conversation with the scheduler and he says you should call back and get a refund. I called back, explained the situation and they basically said FU no refunds.
Straightforward care with a provider who displayed empathy and shared knowledge of evidence based treatment.
Very easy progress. I didn't have to leave my home when I was really too sick to travel to a medical facility nor sit in a waiting room for hours waiting to be seen.
It has been very helpful in scheduling and connecting me with a health care professional.
My provider listened and validated my concerns.
I've had several visits now and every time they are very respectful, attentive and friendly. I would recommend this service to anyone.
Great app, very convenient, wonderful physicians!!!
Based on analysis of 27 reviews rated 1-2 stars for Teladoc Health
“Called Teladoc today to get some assistance and did not realize that they could not assist me with my health concern”
“Called Teladoc today to get some assistance and did not realize that they could not assist me with my health concern”
“I told him to cancel then and refund my prepaid $55”
“I have spent several hundred dollars in the "visit" fee and got garbage”
“His response was "Can we do this on the phone”
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Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.
Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers highlight the ease of using the app and the streamlined process for accessing telehealth services, often noting that appointments are quick and hassle-free. Customers appreciate the attentiveness of the providers, who are described as kind, understanding, and thorough in addressing health concerns. However, some critical feedback emerges regarding the depth of care, with a few users feeling underwhelmed by the treatment received, particularly in more complex cases. Despite these concerns, the overall sentiment remains highly favorable, with many recommending Teladoc for its convenience and effective service. Overall, Teladoc Health is viewed positively, with a strong emphasis on great care and efficient service.
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