Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers frequently highlight the ease of use of the app and the convenience of accessing healthcare without the need for in-person visits. Customers appreciate the attentive and understanding nature of the providers, noting that they feel heard and respected during consultations. However, some users express dissatisfaction with the level of care received, mentioning instances of underwhelming treatment or insufficient prescriptions for ongoing issues. Despite these criticisms, the majority of experiences shared reflect a high level of satisfaction, with many recommending Teladoc for its quick and hassle-free service. Overall, Teladoc Health is viewed positively by most consumers.
8 months ago
This was an extremely efficient, affordable process and the app was easy to use.
8 months ago
This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.
8 months ago
My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more
Extremely fast service . Then wait time to be seen was under 2 minutes . Great experience from start to finish. Great Dr. He was kind, very friendly listen to me. Gave great advice.
Dr Kosatke treated me like a human. He listened and made me a part of the assessment. He didn’t dismiss me or shut me down. He didn’t treat me like I’m ignorant and he also educated me on information I did not know and in a way I understood.
The doctor was respectful he listened to what I had to say he looked at what I had to show him diagnosed me appropriately and I was able to get back to my vacation
Great experience, quick response and compassion shown by the physician.
Dr. Gade was great!
It was great. First time doing it. Will do it again.
I was able to register on Teladoc in a couple minutes. A competing company could not get me registered and their customer service had poor attitude about it. I had an emergency situation and Teladoc hooked me up with an ER physician within 20 minutes! I highly recommend this company for video visits.
I received the help I needed.
The Doctor took care of my health issues immediately, the customer service was amazing
That I was able to see a practitioner quickly and over a holiday weekend
If I could give 0 stars I would. I used this service for a dermatology visit. They do not do virtual for this- only a survey and adding 3 pictures. I was completely blown off by the doctor with 2 issues that were clearly not what I was dealing with. I messaged (you’re only allowed to send 1 message) saying that it couldnt be either of those things and the doc dismissed me and i was told i have to create another “appointment” if i wanted to discuss further. At $85 a pop- that was not happening. I went to urgent care and received the proper diagnosis that I suggested in my survey and was blown off. Absolute trash. I previously used them for a respiratory infection (virtual visit)- my husband used them for the same exact symptoms and received antibiotics and a steroid. I had the exact same symptoms and I was told it was viral and they couldn’t do anything for me. My husband got better in two days and I ended up at the doctor and had pneumonia. I will never use this service again. They had 2 chances and failed miserably. Don’t waste your money.
Doctor was knowledgeable and efficient.
Recommended at home observation and things that could always explaining and way more affordable than others
Prompt, listened to my concerns. Happy with the treatment.
Excellent experience. Super fast rx called on when needed.
Setting up the account was a breeze and within 10 minutes I was able to speak with the doctor get a prescription and be on my way to feeling better.
Hassle free, resolution was quick and easy. Than you very much
Dr called me very quickly, was thorough and understanding.
Dr. Choy's good advices.
What would make my experience even better if I didn’t have to do a damn survey
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Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.
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