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HomeTeladoc Health Reviews
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Teladoc Health Reviews

4.699 out of 5 stars
4.699 out of 5 stars
4.7
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers frequently highlight the ease of use of the app and the convenience of accessing healthcare without the need for in-person visits. Customers appreciate the attentive and understanding nature of the providers, noting that they feel heard and respected during consultations. However, some users express dissatisfaction with the level of care received, mentioning instances of underwhelming treatment or insufficient prescriptions for ongoing issues. Despite these criticisms, the majority of experiences shared reflect a high level of satisfaction, with many recommending Teladoc for its quick and hassle-free service. Overall, Teladoc Health is viewed positively by most consumers.

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Based on reviews, created with AI

See what reviewers are saying

LaMar
LaMarFeatured

8 months ago

5 out of 5 stars

Provider was kind and efficient

Provider was kind and efficient

Margo EASTON
Margo EASTONFeatured

8 months ago

5 out of 5 stars

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

Nikki Salazar
Nikki SalazarFeatured

8 months ago

5 out of 5 stars

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.

Shirley Christine Taylor
Shirley Christine TaylorFeatured

8 months ago

5 out of 5 stars

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more

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Ann
Ann
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Prompt, Courteous, Effective

Prompt, courteous, effective appointment resulting in meds sent to pharmacy and picked up by end of the same day.

Helpful?
Erin Tripo
Erin Tripo
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Quick process and diagnosis

Quick process and diagnosis. Meds called into pharmacy

Helpful?
Tina Kusmer
Tina Kusmer
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Teladoc was so easy to login and make…

Teladoc was so easy to login and make an appointment and kept me updated on when I would receive my appt call...which was very quick!!! The Dr. was knowledgeable and knew exactly what was going on. He prescribed 2 medications and gave some suggestions that helped my symptoms lesson almost immediately. Thank you so much!!!

Helpful?
Maria
Maria
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Easy to use and quick response!

The app was easy to use and the Dr called me in the time frame I requested. I had my antibiotics within a few hours when the pharmacy opened.

Helpful?
Brian
Brian
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Listen to my problems and gave me…

Listen to my problems and gave me advice on what to do

Helpful?
Si T
Si T
1 reviews•New Reviewer
10 months ago
1 out of 5 stars

the absolute worst online platform for…

the absolute worst online platform for scheduling any telehealth appts. I pay more to go outside of this service even though im a blue cross blue shield member. They don't have same day appts, their platform never works right, I just tried scheduling an appt 7 times and had to start over each time. It's a joke. Terrible user experience as well.

Helpful?
Andrea Hake
Andrea Hake
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Amazing Dr's on sight

Amazing Dr's on sight

Helpful?

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Jenny Curtis
Jenny Curtis
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Top notch care

Top notch care! The providers are always on time and I’ve never felt rushed. Teladoc Health is very convenient and easy to use. I definitely recommend Teladoc Health.

Helpful?
Christy Holmes
Christy Holmes
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

The Drs on there are great

The Drs on there are great, they listen to what you have to say and try to help best they can really helps when your just to unwell to go sit and wait at office for two hours!

Helpful?
Kari Grubaugh
Kari Grubaugh
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

This is a wonderful service

This is a wonderful service. I was at work and couldn’t get away, so I was able to call conveniently while on break. Also no copay, how great is that?

Helpful?
Lisa L Manzano
Lisa L Manzano
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

The doctor was compassionate

The doctor was compassionate, and I didn't feel rushed.

Helpful?
Sandy
Sandy
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Great experience

Great experience. Caregiver was very nice, respectful. Genuinely cared about my concern. Had the meds I needed to feel better 30 minutes later.

Helpful?
Margo Martin
Margo Martin
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Fast friendly efficient service.

Fast friendly efficient service.

Helpful?
Sharon Burke
Sharon Burke
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Immediate (within 10 min) appointment…

Immediate (within 10 min) appointment call. Explained symptoms for infrequent infection previously experienced. Able to get prescription started quickly to help provide relief. No waiting for Dr appt or waiting room. Awesome.

Helpful?
Erika Sam
Erika Sam
1 reviews•New Reviewer
10 months ago
1 out of 5 stars

Waste of time & money!!

Waste of time & money!!! According to doctor jason Hillman the doctors who provide antibiotics are poor doctors? Lazy lying teladoc doctors. Save your time & money. Useless.

Helpful?
Nikki
Nikki
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

The whole experience was great

The whole experience was great! Super easy to set an apt and got a call within 8min. Provider was very helpful, knowledgably and friendly. Answered all questions and sent in the prescription right away! Will be using Teledoc again!

Helpful?
Jessica Gonzales
Jessica Gonzales
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Skip urgent care, and use Teledoc!

Skip urgent care, and use Teledoc! My Doctor was so attentive and understanding. Clarified all my questions and concerns patiently. Did not rush me during our virtual visit or go straight to prescribing me medications, but showed genuine compassion about what I was going through. This was my first time using this service and to make it better I didn’t have to pay no copay like urgent care. I will definitely use teledoc before heading to urgent care next time!

Helpful?
Sergio Gavidia
Sergio Gavidia
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Best care ever

Fast appointment scheduling. Doctor was patient, informative, one of the best encounters I have ever had with a medical professional.

Helpful?
Kayla McLeod
Kayla McLeod
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

There great.

There great.

Helpful?
Ed Arroyo
Ed Arroyo
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

Medication Debacle

When I needed to change my high pressure medication due to ineffectiveness I was told my PCP had moved to another location. I had to contact my medical insurance to select another PCP delaying my access to med changes and refills. The Teladoc physician was able to submit prescription for refill while a go through the process of a new PCP.

Helpful?
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About Teladoc Health

Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.

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