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HomeTeladoc Health Reviews
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Teladoc Health Reviews

4.699 out of 5 stars
4.699 out of 5 stars
4.7
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers frequently highlight the ease of use of the app and the convenience of accessing healthcare without the need for in-person visits. Customers appreciate the attentive and understanding nature of the providers, noting that they feel heard and respected during consultations. However, some users express dissatisfaction with the level of care received, mentioning instances of underwhelming treatment or insufficient prescriptions for ongoing issues. Despite these criticisms, the majority of experiences shared reflect a high level of satisfaction, with many recommending Teladoc for its quick and hassle-free service. Overall, Teladoc Health is viewed positively by most consumers.

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Based on reviews, created with AI

See what reviewers are saying

LaMar
LaMarFeatured

8 months ago

5 out of 5 stars

Provider was kind and efficient

Provider was kind and efficient

Margo EASTON
Margo EASTONFeatured

8 months ago

5 out of 5 stars

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

Nikki Salazar
Nikki SalazarFeatured

8 months ago

5 out of 5 stars

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.

Shirley Christine Taylor
Shirley Christine TaylorFeatured

8 months ago

5 out of 5 stars

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more

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Deb
Deb
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Teladoc is a GREAT option!

My health insurance company has contracted with Teladoc for Urgent Care & Behavioral Health, and my family and I couldn't be happier. The rates we are charged are within budget. We have access to quality providers as needed. Most of the healthcare work can be accomplished easily & effectively over a Zoom-like call. We are so grateful our insurance company has teamed up with Teladoc to round out our healthcare needs. Don't hesitate to try Teladoc!

Helpful?
Tara Unutoa-Sagapolutele
Tara Unutoa-Sagapolutele
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

TeleDoc Rocks!!

TeleDoc was there for me when I couldn’t find a provider in my neighborhood or surrounding neighbors. Whenever I have a question or need a prescription filled, I will message the team and then someone will respond back and let me know they are on it. Always willing to help and answer any of my questions. The ease of this experience is what I love the most!!!

Helpful?
Tamara Byrd-Alexander
Tamara Byrd-Alexander
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Compassionate doctors. Job well done.

Great listening ear. Showed great compassion for me as a patient.

Helpful?
Scott Davis
Scott Davis
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

The Whole process was quick and…

The Whole process was quick and amazing, much easier than going and sitting in a waiting room. If your on the fence about using sign up and thank me later!

Helpful?
Casey Lantigua
Casey Lantigua
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Excellent provider experience

Excellent provider experience. Friendly and helpful.

Helpful?
neil masters
neil masters
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Efficient and effective

The provider listened and diagnosed and prescribed appropriate medicine. The whole process was smooth, quick and very efficient and 15% of the cost of urgent care.

Helpful?
Cherell Warner
Cherell Warner
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Fast and efficient!

Fast and efficient!! A1 service!!!!

Helpful?

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kerniec h
kerniec h
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Efficient and thorough

Fast, efficient and kind service. My PCP wasn't available that day and I needed immediate attention and did not want to go to urgent care and risk exposure to airborne illness when my infection was internal. It was a great resource for a simple problem for which I had taken a home test.

Helpful?
Lori Timani
Lori Timani
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

So easy to use

So easy to use - was able to help on a holiday weekend and save a trip to a clinic

Helpful?
Hazel Morgan
Hazel Morgan
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

I had an appointment with Amy

I had an appointment with Amy. She was kind, listened to me and provided me with lots of insight to my issue. Highly tecommend

Helpful?
Lisa E
Lisa E
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Fast easy service I had my prescription…

Fast easy service I had my prescription in approximately 1 hour very nice doctor

Helpful?
esmeralda munoz
esmeralda munoz
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Got quick care to address my allergies…

Got quick care to address my allergies and concerns. Was a little difficult to connect to call at first from my laptop with video and microphone but I was able to switch from my phone

Helpful?
Sebastian Salas
Sebastian Salas
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Easy to Understand

Quick, communicative, to the point.

Helpful?
Charlotte  Daniels
Charlotte Daniels
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

That he listened to me and the response…

That he listened to me and the response when I asked a question Respect me as well very kind

Helpful?
Dawn Donnell
Dawn Donnell
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Quick and efficient

I was seen right away, my issue handled right away, my pharmacy delivered right away, I was able to start my treatment right away. Outstanding!

Helpful?
Teresa Jackson
Teresa Jackson
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

She listenes to me and knew what she…

She listenes to me and knew what she was talking about. She was very nice and respectful

Helpful?
Brandon
Brandon
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Ease of the overall process from…

Ease of the overall process from scheduling to the interaction with Dr. was outstanding will definitely use again.

Helpful?
Michael Bower
Michael Bower
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Quick

Quick, efficient big time saver!

Helpful?
Patricia La Barca
Patricia La Barca
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Teladoc Health a Fantastic Service

Teladoc has been a fantastic service offered through my insurance. The wait times are short, there’s no copay, and it’s perfect for those times when you just have a quick question or a minor concern. Being able to speak to a doctor without the hassle of an office visit has been a huge help. I haven’t been disappointed yet and I remain healthy!

Helpful?
Karla
Karla
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Would recommend

The doctor was on time, funny and kind. Listened and helped.

Helpful?
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About Teladoc Health

Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.

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