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HomeTeladoc Health Reviews
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Teladoc Health Reviews

4.699 out of 5 stars
4.699 out of 5 stars
4.7
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers frequently highlight the ease of use of the app and the convenience of accessing healthcare without the need for in-person visits. Customers appreciate the attentive and understanding nature of the providers, noting that they feel heard and respected during consultations. However, some users express dissatisfaction with the level of care received, mentioning instances of underwhelming treatment or insufficient prescriptions for ongoing issues. Despite these criticisms, the majority of experiences shared reflect a high level of satisfaction, with many recommending Teladoc for its quick and hassle-free service. Overall, Teladoc Health is viewed positively by most consumers.

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Based on reviews, created with AI

See what reviewers are saying

LaMar
LaMarFeatured

8 months ago

5 out of 5 stars

Provider was kind and efficient

Provider was kind and efficient

Margo EASTON
Margo EASTONFeatured

8 months ago

5 out of 5 stars

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

Nikki Salazar
Nikki SalazarFeatured

8 months ago

5 out of 5 stars

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.

Shirley Christine Taylor
Shirley Christine TaylorFeatured

8 months ago

5 out of 5 stars

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more

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Sherri Petty
Sherri Petty
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Convenient

Convenient, quick, and easy. Provider was very helpful.

Helpful?
Corey Oliver
Corey Oliver
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

hands down beats the DR Office waiting room

From the time I placed my call request until I had a Rx put in was about 20 minutes. The overall experience was fantastic and hands down beats the DR office where they will double book slots due to typical no shows and then when everyone does show they can get hours behind,

Helpful?
Vicki C.
Vicki C.
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Weekend illness…

When I tested positive for Covid over the weekend, Teladoc allowed me access to a real doctor in a timely manner, without the need for an urgent care or emergency facility. I was able to get the medications I needed that evening and get started on recovery.

Helpful?
Brooke
Brooke
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

I love being able to get care from my…

I love being able to get care from my phone! Teledoc is quick, easy and convenient for most needs.

Helpful?
Di
Di
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Provider listened well

Provider listened well, explained my situation in detail, prescribed the correct meds (had relief within two hours of taking meds!), and explained how to further decrease the severity of my situation. I’m very pleased with Teladoc!!

Helpful?
Mary Sampson
Mary Sampson
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Availability

Great experience. Was free through my work Aetna insurance. I was able to go to an appointment at 2 am from poision oak outbreak and have my meds ready by the next morning.

Helpful?
Jose
Jose
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Nicely

I was greeted nicely and treated professionally. I was not treated like a subject. I felt very cared for. Thank you Thank you.

Helpful?

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Jackelyn McCray
Jackelyn McCray
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Great quick easy nice staff

Great quick easy nice staff

Helpful?
STEPHANIE
STEPHANIE
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

LISTENING

I'M JUST STARTING BACK TO WORK WITH A THERAPIST. I TRY TO FIND SOMEONE WITH OVER FIFTEEN YEARS OR MORE OF EXPERIENCE

Helpful?
Jg Rocket
Jg Rocket
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Airline

I just did. Thanks

Helpful?
Andrea Grube
Andrea Grube
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Super fast

Super fast, thorough, and prescription was sent to pharmacy promptly following conclusion of appointment. 10/10.

Helpful?
Nathy Durán
Nathy Durán
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Excelente servicio y atencion

Era mi primera experiencia en teleconsulta. Me apoyaron en todo el proceso y la atencion por parte de la Dra fue excelente.

Helpful?
From South Georgia
From South Georgia
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

The process is simple and…

The process is simple and straightforward. The Doctor was very knowledgeable and attentive to my situation. He provided recommendations to prevent further complications.

Helpful?
Nick Adkison
Nick Adkison
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

MY DOCTOR WAS KIND & UNDERSTOOD THE…

MY DOCTOR WAS KIND & UNDERSTOOD THE PAIN I WAS DEALING WITH & HE ACTED QUICKLY!! THANK YOU SO MUCH FOR CARING ...

Helpful?
Jasmine
Jasmine
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Easy to access and quick

Easy to access and quick, responsive visit for my concerns. Wouldn't hesitate to use again.

Helpful?
Shaun Futrell
Shaun Futrell
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

They listen and help with everything.

They listen and help with everything.

Helpful?
Melissa
Melissa
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Teladoc is very easy to use

Teladoc is very easy to use. I had a quick response time when setting up an appointment. The Dr. I spoke with was friendly and helpful.

Helpful?
Chris R
Chris R
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

The whole process was very easy and…

The whole process was very easy and handled quickly.

Helpful?
Karen
Karen
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

you folks are great

you folks are great

Helpful?
Racingwife
Racingwife
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Loved the Doctor!!

Dr. Ruth was fantastic my little boy was sick and she even comforted me because I was stressed about it.

Helpful?
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About Teladoc Health

Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.

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