Last reviewed 9 months ago
Over a year ago
Very professional and explained the whole process at my level.
Over a year ago
Had many issues to resolve - took time to listen and work on anything that I needed to be fixed. Computer is working as a new computer! Issues fixed! Great Service!
Great job! Thank you. These techs know their stuff!
I had a problem that I could not fix... the tech was able to locate and resolve the issue. Happy to have a service to help when I find things wrong that are beyond my capability to resolve !!!
It was a great experience , tech.was very nice and patient. fixed my problem in just a little time. very satisfied
I’m trying to learn more about how my computer works and I ran into a problem. Jamie was very helpful and informative and patient.
Quick response with efficient and competent technician(s). Problem was resolved quickly with good use of chat and phone. Wish every IT support service was like this.
SEE PREVIOUS COMENTS IN THE BODY OF THE SURVEY
Today it was the speed with which I was contacted, and how quickly the technician was able to diagnose and fix my issue.
my help was quite helpful and knowledgeable.
Quick and efficient resolution of a difficult problem.
I'm happy with the technician's performance.
Done very professionally
After seven years with this company and its predecessor, I can say they are ALWAYS the best. Excellent!
Got a call and quickly downloaded the software for tech support to access my computer. Noel did a great job of getting to the point and addressing my issue. All is good and I know if I need something, I can open a ticket and get help.
The technician was very proffessional
Excellent completedtask Patient and thirough
My technician made it great. He fixed the multiple issues I had. Explained what he is doing, why it is being, and educated me on how o better you Iola System Mechanic. Plus he will be calling back to continue helping me with my other computers. That was very important to me and of great service.
joshua.tyler was good.
Tech (Josh) was personable and asked me questions as to my preferences. Expalined why I should take certain optional actions on my setup for ad blocking, etc. He did it for me while I was talking & watching him on my computer. Recommend TechSolutions and ask for Josh!
He got my issue fixed quickly!
Best tech support for any device
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Techsolutions.support.com receives overwhelmingly positive feedback from customers, highlighting the exceptional service and support provided by their staff. Reviewers frequently commend the professionalism and patience of the technicians, noting their ability to explain complex processes in an understandable manner. Many customers express satisfaction with the speed and efficiency in resolving issues, with one stating their computer felt like new after repairs. The staff's knowledge and helpfulness are consistently praised, making the support experience seamless. Additionally, the ease of communication, especially with English-speaking representatives, enhances customer satisfaction. While there are minor mentions of cross-selling other products, this does not detract from the overall positive sentiment. Overall, Techsolutions.support.
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