Last reviewed 9 months ago
Over a year ago
Very professional and explained the whole process at my level.
Over a year ago
Had many issues to resolve - took time to listen and work on anything that I needed to be fixed. Computer is working as a new computer! Issues fixed! Great Service!
Mark called within the time that I had specified on the work order. He was very easy to understand and he showed me what part of the storage needed to be removed. I gave her permission to remove the movies that I had downloaded and it freed up a great deal of storage space. He also recommended a extra storage space of 2TB since I download a lot of files from You Tube.
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Techsolutions.support.com receives overwhelmingly positive feedback from customers, highlighting the exceptional service and support provided by their staff. Reviewers frequently commend the professionalism and patience of the technicians, noting their ability to explain complex processes in an understandable manner. Many customers express satisfaction with the speed and efficiency in resolving issues, with one stating their computer felt like new after repairs. The staff's knowledge and helpfulness are consistently praised, making the support experience seamless. Additionally, the ease of communication, especially with English-speaking representatives, enhances customer satisfaction. While there are minor mentions of cross-selling other products, this does not detract from the overall positive sentiment. Overall, Techsolutions.support.
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