Last reviewed 9 months ago
Over a year ago
Very professional and explained the whole process at my level.
Over a year ago
Had many issues to resolve - took time to listen and work on anything that I needed to be fixed. Computer is working as a new computer! Issues fixed! Great Service!
Problem was fixed in a timely manner.
Pointed me to help with resolving issues and helped where he could.
could not be more satisfied with the work and the technicians feedback and description of what he did. very complete.
I have had tech support from many companies. Yours was top of the list in explaining the problem and fixing it.
quality of service was very good.
The problem I experienced was handled in a professional prompt manner
So promptly the Tech support called me the following day. Since I was away from my laptop, i requested call back in 4 hours. Which Maricel agreed and did.
I had an Issue with an Installer for my PC only to find out that those were cupped, this tech found an installer that worked so she gets 5 stars from me, and as for Iolo System Mechanic I have never had any bad experience with your program and I have used it for years
Mr Torrente was extremely patient, diligent & professional. It took over 45 minutes to resolve my problem and at NO TIME did he ever lose his composure. Extremely satisfied with the entire experience.
I have been a customer since 2011. US Tech Support has always been a reliable service.
When I could not figure out my corruption issues with my System Mechanic (the best program out there in my opinion) Tech Support modemed into my computer, took control, and fixed the issue post-haste. Great Service for an Awesome Product!
Had the geek squad work on my computer, I thought that my computer would never work correctly again. My computer is only 3 month old I thought that I was taking it to the dump. I call US Tech Support and they gave me back my computer better then new -- THANK YOU
Fernando Ignacio is courteous, respectful, helpful and kind.
great service. you can make time in advance for them to call and work on your computer. very knowledgeable and friendly.
My computer is running faster. Thank you.
The Tech was wonderful at helping me !!
He is very good to listen to your needs and able to resolve them.
Received excellent support in repairing the System Mechanic issue.
Spoke clear American English easy to understand. Patient with me. Got into computer and changed some settings that I was nervous about messing with. All is well.
NICE TO TALK WITH
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CrowdTrust is a review platform designed to help consumers share and access authentic feedback about various products and services, particularly in the electronics and technology sectors. The platform allows users to read and write reviews, enabling informed purchasing decisions. By facilitating a community-driven approach to reviews, CrowdTrust aims to enhance transparency and trust between customers and businesses. The company serves a diverse customer base, including individual consumers seeking reliable information on technology products and services, as well as businesses looking to understand customer sentiment and improve their offerings. With a focus on user-generated content, CrowdTrust provides a space for honest opinions, helping users navigate the complex landscape of electronics technology with ease and confidence.
Techsolutions.support.com receives overwhelmingly positive feedback from customers, highlighting the exceptional service and support provided by their staff. Reviewers frequently commend the professionalism and patience of the technicians, noting their ability to explain complex processes in an understandable manner. Many customers express satisfaction with the speed and efficiency in resolving issues, with one stating their computer felt like new after repairs. The staff's knowledge and helpfulness are consistently praised, making the support experience seamless. Additionally, the ease of communication, especially with English-speaking representatives, enhances customer satisfaction. While there are minor mentions of cross-selling other products, this does not detract from the overall positive sentiment. Overall, Techsolutions.support.
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