Review summary

Talkpal receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

MM
Sehr schlecht

Obwohl ich mein Talkpalkonto gelöscht habe, haben sie trotzdem den Betrag für das Premium-Abo abgebucht. Jetzt habe ich für das Premium-Abo bezahlt, das ich nicht nutzen kann. Ich war nur auf der Website registriert und hatte keine App. Auf der Website steht, dass das Löschen des Kontos automatisch das Abo beendet. Dies ist jedoch nicht der Fall. Ich bin mir nicht sicher, ob ich eine Antwort vom Kundenservice bekommen werde. Allerdings werde ich meine Debitkarte blockieren.

I can study everywhere.

I can study everywhere. Many types of exercises.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

Website

talkpal.ai

All reviews

368 total • Write a review

Showing 291 - 300 of 364 reviews
AP
5 out of 5 stars

An effective way to improve your skills at various languages !

I discovered this app to fix my "broken English" as a Frenchie. A bit complicated at first (silly of me, never remembering to put the myc on !)... Then a real pleasure to exchange with a "native English" (actually generated by IA). Most of the mistakes are corrected in the daily email received afterward. It is very encouraging even if the rating may be superfluous. When I had to contact the customer service for a connection issue, they were very responsive even though I was using the free version. I am going to upgrade to the premium version with a 15-day free trial. Looking forward to testing my speaking skills on my next trip to the UK !

Date of experience: March 6, 2025

Lm
1 out of 5 stars

I subscribed for 1 year

I subscribed for 1 year, and the app run slower and slower. I used sentence mode to practice but the app sometime doesn't work after I record my reading and asked to read again and again. This makes me very annoyed. I send my complain to the CS, but it doesn't improve at all.

Date of experience: March 4, 2025

J

Jh

US

3 out of 5 stars

I have always been chatting with this…

I have always been chatting with this software using the same voice for the speech function, but suddenly, it changed the voice I frequently use for communication, which made me feel very uncomfortable.

Date of experience: March 3, 2025

AU
1 out of 5 stars

Be very careful!!!

There is no way to cancel the subscription. Once you entered your card details, that's it they will charge you monthly, even if you cancel the memebership and delete your account.

Date of experience: March 3, 2025

S
1 out of 5 stars

This company has charged me for a years…

This company has charged me for a years subscription and I have never heard of this company nor have ever accessed it. Watch out for spurious charges from this scammer!

Date of experience: February 22, 2025

M
3 out of 5 stars

I visited their website

I visited their website, and started filling in “an application”. But when I saw the feedback here, I immediately canceled everything. I had logged with my google account. I did NOT proceed with the subscription, but a few minutes later I got an e-mail saying that my trial subscription had started. 😡😡😡😡😡 I have sent them an e-mail asking them to cancel that right away. This is a complete absurd! —————— Talkpal has answered to my e-mail saying that they could not find any active subscription in my name. There was no problem at all then.

Date of experience: February 18, 2025

SJ
1 out of 5 stars

TERRIBLE

TERRIBLE! I subscribed to learn Polish. A chat bot jabbered with me over dribble for ten minutes before I asked when I would start learning. Then it asked me what language I wanted to learn even though I had already been asked that multiple times. Finally, when Polish words came up, the bot flat out mispronounced them. Talking to the bot was like talking to a phone service rep for a cable company. Baloney dribble like thanking me for answering its questions and commenting on my answers as if I needed validated by a bot. The worst. DO NOT SUBSRIBE TO TALKPAL.

Date of experience: February 17, 2025

2 out of 5 stars

Premium features do not work despite my purchase

UPDATE 17.02.2025 : Since posting the below, customer service contacted me and restored my Premium access. The app is very good for me. customer service is a little slow. 15.02.2025 Went well at first - paid for the upgrade but after they took the money all Premium features stopped working. Have tried to contact the company and they have not responded. Have tried 3 or 4 times and there is no response.

Date of experience: February 15, 2025

MD
3 out of 5 stars

I took the "free" trial and when I…

I took the "free" trial and when I wanted to cancel the subscription the button didn't work, so I deleted my account and they made me pay anyway... I lost 60 euros... Finally I've got refund after 2 days.

Date of experience: February 15, 2025

C
1 out of 5 stars

Komplett Katastrophe

Laut App habe ich ein aktives Premium Abo, und zwar die monatliche Variante. Zum einen kann ich mich nicht erinnern, dieses Abo abgeschlossen zu haben, zum anderen habe ich dazu keine E-Mail Bestätigung erhalten. Auch in meinem Google Play Account ist dieses Abo nicht gelistet. Die Premium Dienste kann ich auch nicht nutzen. Das Abo kann ich auch nicht kündigen, zumindest nicht über die App. Ich hoffe sehr auf eine schnelle Antwort des Kundenservice, da ich keine Lust habe, 12 Euro monatlich für ein fiktives Abo zu bezahlen

Date of experience: February 12, 2025

Previous1•••293031•••37Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.