Review summary

SwitchboardFREE VoIP Phone Systems receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

LU
Simple sign-up process and outstanding…

Simple sign-up process and outstanding customer service from Laura. The service offered is perfect for my needs and very reasonably priced. Glad I found you!

Zoe K Really helped me out with my…

Zoe K Really helped me out with my questions. Straight and to the point. everything was done quickly, which is really important when so busy. I think I've been using SwitchboardFree for 5 years now and I've never had a problem.

MH
Laura and Katie were fantastic being…

Laura and Katie were fantastic being quite honest and made the who process very easy and not to forget Sharon who was very kind too. Brilliant company and I am looking forward to porting my Skype number over soon! Much appreciated. Matt Hughes . 5 Star experience ⭐⭐⭐⭐⭐

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

394 total • Write a review

Showing 261 - 270 of 390 reviews
N
5 out of 5 stars

Great service

Great service, always live with no down time. Would advise anyone looking for a voip number to use these guys.

Date of experience: July 11, 2023

nh
5 out of 5 stars

Great service

Speedy service to get my small business a trusted telephone number. This wasn’t the best bit though… the guys at switchboard were on hand to answer any questions very quickly for me Top service

Date of experience: July 11, 2023

RB
5 out of 5 stars

Great value for money

Great value for money, customer service is always responsive. We've used them for a few years now, no complaints at all

Date of experience: July 11, 2023

AS
5 out of 5 stars

A very efficient service that give me…

A very efficient service that give me an 0800 free phone number for clients to ring at minimal cost the the company. Voicemail is very effective

Date of experience: July 11, 2023

sb
5 out of 5 stars

Great Product and Service

The service has been excellent and I can recommend it . The staff have been very helpfull in the setup process.

Date of experience: July 11, 2023

D
5 out of 5 stars

Brilliant company and always a friendly…

Brilliant company and always a friendly voice on the end of the phone should you need any help. The apps is what makes SwitchboardFREE so good m, having full control over you work number. Simple to use and affordable.

Date of experience: July 11, 2023

K
5 out of 5 stars

From the initial set up to the ongoing…

From the initial set up to the ongoing customer service switchboard free have been great. We need a virtual number for our clients to use and this option fitted our requirements perfectly. Whenever we have an issue help is offered immediately, I would highly recommend this service

Date of experience: July 11, 2023

J
5 out of 5 stars

We've been using SBF for around 10…

We've been using SBF for around 10 years now - always been really helpful with account support, making changes and finding us preferred numbers. Always great to have a UK support team whenever we need.

Date of experience: July 11, 2023

B

BH

US

5 out of 5 stars

Great Company to use!

The system is easy to use and the support team are efficient in helping you with any queries/issues. Although, I don't recall having any issues with SwitchboardFREE. Great company to use!

Date of experience: July 11, 2023

PL
4 out of 5 stars

Simple to use, for very good value and many features

Had to transfer a BT landline to SwitchboardFREE. All was handled quickly, and very good cost savings. So simple now, that calls can be made or received on both PC and my mobile phone. I like the option of having my own different recorded messages, for different occasions. Easy to swap between the different recordings, as and when required.

Date of experience: July 11, 2023

Previous1•••262728•••39Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.