Review summary

SwitchboardFREE VoIP Phone Systems receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

LU
Simple sign-up process and outstanding…

Simple sign-up process and outstanding customer service from Laura. The service offered is perfect for my needs and very reasonably priced. Glad I found you!

Zoe K Really helped me out with my…

Zoe K Really helped me out with my questions. Straight and to the point. everything was done quickly, which is really important when so busy. I think I've been using SwitchboardFree for 5 years now and I've never had a problem.

MH
Laura and Katie were fantastic being…

Laura and Katie were fantastic being quite honest and made the who process very easy and not to forget Sharon who was very kind too. Brilliant company and I am looking forward to porting my Skype number over soon! Much appreciated. Matt Hughes . 5 Star experience ⭐⭐⭐⭐⭐

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All reviews

394 total • Write a review

Showing 241 - 250 of 390 reviews
PK
5 out of 5 stars

Excellent service and a great place to…

Excellent service and a great place to store our landline number for use with a number of different devices.

Date of experience: July 12, 2023

C
5 out of 5 stars

Excellent service

Switchboard have produced a great service from the minute I set-up my new business. I highly recommend them to anybody that requires the same services for their own business. All the staff are very experienced and professional. 10/10 for my rating guys 😉👌🏻

Date of experience: July 11, 2023

R
5 out of 5 stars

good experience even after many years use

I Have been using Swithboardfree for years, Its easy to use, it gives me flexibilty on how my calls are handled and being able to customise when and who can answer my telephone number and allowing custom prompts that your customer will hear when they call or giving them the option to leave a voice mail. You can dial out on your mobile via the app so it shows up as your landline for should you be out vof the office. All in all a great set up. Good value for money, promt and helpful staff should a problem arise.

Date of experience: July 11, 2023

MW
5 out of 5 stars

Excellent customer service

Switchboard free have a excellent customer service team always on hand to sort any queries, nothing is too much trouble

Date of experience: July 11, 2023

AS
5 out of 5 stars

Call go straight through to my mobile

Call go straight through to my mobile. Different ring tone mean I answer as Company not me. The music broadcasting police said the wanted £600 for the hold music, and threatened court action - Switchboard free resolved within a couple of hours - very good.

Date of experience: July 11, 2023

MM
5 out of 5 stars

Excellent service at a very competitive…

Excellent service at a very competitive price. Instant notification if a call is missed plus loads of added bonuses. A wide range of answering services on offer. Highly recommended.

Date of experience: July 11, 2023

GQ
5 out of 5 stars

Fantastic platform

Fantastic platform, Has worked out brilliantly for us as a business.

Date of experience: July 11, 2023

AV
5 out of 5 stars

Great service…

Pocket receptionist make such a difference to our business. Great service and fantastic team members make everything easier on a day to day basis. I would highly recommend them to take your business calls.

Date of experience: July 11, 2023

LS
5 out of 5 stars

Value for money phone service

Value for money phone diversion service, easy to use setup and always helpful customer service.

Date of experience: July 11, 2023

BH
5 out of 5 stars

I have used switchboard for a few years…

I have used switchboard for a few years now and it's reassuring that the phone calls come up on my emails. I've had no problems with them, I would recommend them.

Date of experience: July 11, 2023

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