Review summary

SwitchboardFREE VoIP Phone Systems receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

LU
Simple sign-up process and outstanding…

Simple sign-up process and outstanding customer service from Laura. The service offered is perfect for my needs and very reasonably priced. Glad I found you!

Zoe K Really helped me out with my…

Zoe K Really helped me out with my questions. Straight and to the point. everything was done quickly, which is really important when so busy. I think I've been using SwitchboardFree for 5 years now and I've never had a problem.

MH
Laura and Katie were fantastic being…

Laura and Katie were fantastic being quite honest and made the who process very easy and not to forget Sharon who was very kind too. Brilliant company and I am looking forward to porting my Skype number over soon! Much appreciated. Matt Hughes . 5 Star experience ⭐⭐⭐⭐⭐

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

394 total • Write a review

Showing 201 - 210 of 390 reviews
IP
5 out of 5 stars

Very pleased with service

Very pleased with service. Any requests are always actioned quickly and efficiently, very competitive price and friendly account manager.

Date of experience: August 31, 2023

SH
5 out of 5 stars

A great way of working from home whilst…

A great way of working from home whilst keeping your own number private, no customers ringing you at all times just set your working hours, Switchboard free has never let me down and is highly recommended

Date of experience: August 31, 2023

S
5 out of 5 stars

6+ years of great service.

I signed up with SBF about 6 years ago when commencing work as a sole trader. They’ve never let me down, and I’ve found that their service is impeccable.

Date of experience: August 31, 2023

CT
5 out of 5 stars

Easy to Use and Cost Effective!

Having used this service now for over 5 years, it's easy to sign up and setup. It has a great online interface for controlling everything and the customer service when I've had the odd question has been speedy and efficient. A great cost effective service!

Date of experience: August 31, 2023

KG
5 out of 5 stars

Switch board has always kept me up to…

Switch board has always kept me up to date, the versatility to have them answer you call and take an equiry for the company is a nice touch.

Date of experience: August 31, 2023

B
4 out of 5 stars

We find the system easy to use in our…

We find the system easy to use in our business. It's easy to set opening/closing hours and add team members on the system. I would note that the 2 different apps required make things a little confusing and clunky to make changes to the operating settings.

Date of experience: August 31, 2023

J
5 out of 5 stars

Simply the best

We've been a customer for almost 10 years and the quality of SF's products and service (specifically their customer service) is exceptional.

Date of experience: August 31, 2023

EC
5 out of 5 stars

We have used switchboard as a business…

We have used switchboard as a business now for many years, and would highly recommend them to anyone. With a large customer database they do not only offer to take calls but provide a brilliant service wherby calls can be redirected and recorded.

Date of experience: August 31, 2023

DM
5 out of 5 stars

Great service

Great service, easy to use and very reliable.

Date of experience: August 31, 2023

A
5 out of 5 stars

Fantastic Phone Provider

I have been a customer of SwithcboardFREE for many years. They provide a brilliant service that allows me to receive calls at the office and also on my mobile when out and about. The support is superb and really helpful when I have needed them. I have been happily recommending them to friends and associates for a long time.

Date of experience: August 31, 2023

Previous1•••202122•••39Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.