Simple sign-up process and outstanding…
Simple sign-up process and outstanding customer service from Laura. The service offered is perfect for my needs and very reasonably priced. Glad I found you!
4.3
Great
394 reviews
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💬Hasn't replied to negative reviews
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Review summary
SwitchboardFREE VoIP Phone Systems receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Zoe K Really helped me out with my…
Zoe K Really helped me out with my questions. Straight and to the point. everything was done quickly, which is really important when so busy. I think I've been using SwitchboardFree for 5 years now and I've never had a problem.
Laura and Katie were fantastic being…
Laura and Katie were fantastic being quite honest and made the who process very easy and not to forget Sharon who was very kind too. Brilliant company and I am looking forward to porting my Skype number over soon! Much appreciated. Matt Hughes . 5 Star experience ⭐⭐⭐⭐⭐
Very informative and great help.
Very informative and great help.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
switchboardfree.co.uk
All reviews
394 total • Write a review
Showing 11 - 20 of 390 reviews
PG
It just works
It just works. Does what it says on the tin. no try ons.
Date of experience: June 20, 2025
AC
This company has impacted my business…
This company has impacted my business more than once now. Things are still not fixed after multiple reports, I am still unable to verify the phone number and support likes to take their time.
Date of experience: June 17, 2025
NE
Invoicing me and i never entered into a…
Invoicing me and i never entered into a contract, i only asked for a quote.
Date of experience: June 17, 2025
SP
The customer service is excellent
The customer service is excellent. We deal with Laura who is always very responsive, understands the (few) queries that we have, and is at pains to answer them fully. We are in the customer service business and the customer service we get from Liquid 11 is as good as I would expect to give our customers, and I can give no higher praise.
Date of experience: June 10, 2025
MG
Outstanding Support
Porting a number over from TalkTalk was seamless, we were kept informed throughout the whole process and any queries since joining have been answered quickly and fully resolved.
Date of experience: June 9, 2025
EH
Great customer service!
I’ve had a few issues moving to Switchboard due to my previous supplier, but once I contacted customer service, they have always been able to deal with everything promptly. Guiding me step by step. Couldn’t recommend enough!
Date of experience: June 9, 2025
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