Clean facility, decent service
The building is modern and clean. Staff was generally helpful though sometimes seemed rushed. Got the care I needed but felt like just another patient rather than an individual.
Surprise Health And Rehabilitation Center is a healthcare facility that provides rehabilitation and medical services to patients recovering from illness, injury, or surgery. The center likely offers physical therapy, occupational therapy, and skilled nursing care to help patients regain independence and improve their quality of life. As a rehabilitation facility, it serves individuals who need specialized care and support during their recovery process.
Reviewers consistently report positive experiences with Surprise Health And Rehabilitation Center. Customers often highlight staff, recovery, therapy, program.
A minority mention drawbacks around slow, slow response, slow response times, response. Overall sentiment is strongly positive with an average rating of 4.1 stars across 12 reviews.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
Surprise Health And Rehabilitation CenterThis company | — | 0 out of 100 | — | 0 |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | 100 |
12 reviews of Surprise Health And Rehabilitation Center. Filter by what matters to you.
The building is modern and clean. Staff was generally helpful though sometimes seemed rushed. Got the care I needed but felt like just another patient rather than an individual.
The medical care is solid and the nurses are attentive. However, there were a few times when information wasn't communicated clearly between shifts, which caused some confusion about my father's treatment plan. Overall still satisfied with the outcome.
Some staff members were exceptional while others seemed disinterested. The therapy sessions were effective but scheduling was often confusing. Food quality was below average. Got better but the experience could have been smoother.
Quick answers to the questions people ask most.
We provide comprehensive rehabilitation services including physical therapy, occupational therapy, speech therapy, and skilled nursing care. Our facility specializes in post-acute care, long-term care, and short-term rehabilitation programs to help patients recover and regain independence.
Visiting hours are typically from 9:00 AM to 8:00 PM daily, though specific hours may vary by unit. We recommend calling ahead to confirm current visiting policies and any COVID-19 related restrictions that may be in place.
You can reach us by phone during business hours or visit our facility in person. For specific contact information including phone numbers and address, please check our website or contact directory listings.
Yes, we accept Medicare, Medicaid, and most major insurance plans. Our admissions team can help verify your specific insurance coverage and benefits before admission.
Length of stay varies depending on individual needs and treatment goals. Short-term rehabilitation stays typically range from a few days to several weeks, while long-term care arrangements can extend as needed based on the patient's condition.
Please bring a valid ID, insurance cards, medication list, and comfortable clothing suitable for therapy activities. We'll provide a complete list of recommended items during the pre-admission process to ensure you have everything needed for your stay.
Yes, we offer specialized programs tailored to various conditions including stroke recovery, orthopedic rehabilitation, cardiac care, and wound care management. Our interdisciplinary team creates individualized treatment plans based on each patient's specific needs and goals.
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Absolutely. We encourage family involvement in the care planning process and regularly scheduled care conferences. Family members can meet with our healthcare team to discuss treatment progress, goals, and discharge planning.
Transportation services may be available for essential medical appointments, depending on the patient's needs and our current policies. Please speak with our nursing staff or social services coordinator to arrange transportation when needed.
We follow all CDC and state health department guidelines for infection control and safety protocols. This includes health screenings, appropriate use of personal protective equipment, and enhanced cleaning procedures throughout our facility.
Surprise Health And Rehabilitation Center is a healthcare facility that provides rehabilitation and medical services to patients recovering from illness, injury, or surgery. The center likely offers physical therapy, occupational therapy, and skilled nursing care to help patients regain independence and improve their quality of life. As a rehabilitation facility, it serves individuals who need specialized care and support during their recovery process.