
SupportNex is a technical support company dedicated to providing remote assistance for computer maintenance and security. Established in 2014 and headquartered in Canada, the company offers 24/7 support services to both Mac and Windows users, ensuring that customers can receive help at any time. SupportNex specializes in diagnosing and resolving a variety of technical issues, from software bugs to security threats, with a team of certified technicians. The company's target market includes individual consumers seeking reliable technical support for their personal computers, as well as businesses looking for efficient IT solutions. By offering a money-back guarantee and an easy-to-use self-connection form, SupportNex aims to deliver effective, personalized support while maintaining high standards of quality. With a commitment to secure browsing and system maintenance, SupportNex strives to create a worry-free experience for its users.
SupportNex receives overwhelmingly positive feedback from its customers, with many praising the excellent customer service and the competence of the staff. Reviewers frequently highlight the knowledgeable and cooperative employees, noting their ability to provide thorough support and effective solutions.
The quality of the products and services is also commended, with many expressing satisfaction with the seamless assistance they received. However, there are a few critical comments regarding pricing issues, with one customer mentioning they felt they paid too much for the service. Despite this isolated concern, the overall sentiment remains highly favorable, reflecting a strong reputation for reliability and professionalism. Overall, SupportNex is viewed positively by the vast majority of its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Mitarbeiter machen alles selbständig, sehr guter Service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: SupportNex is #1 of 5 on overall rating in this group.
60 reviews of SupportNex. Filter by what matters to you.
No reviews found matching your filters.
Try adjusting your filter settings to see more reviews.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
SupportNex is a technical support company dedicated to providing remote assistance for computer maintenance and security. Established in 2014 and headquartered in Canada, the company offers 24/7 support services to both Mac and Windows users, ensuring that customers can receive help at any time. SupportNex specializes in diagnosing and resolving a variety of technical issues, from software bugs to security threats, with a team of certified technicians. The company's target market includes individual consumers seeking reliable technical support for their personal computers, as well as businesses looking for efficient IT solutions. By offering a money-back guarantee and an easy-to-use self-connection form, SupportNex aims to deliver effective, personalized support while maintaining high standards of quality. With a commitment to secure browsing and system maintenance, SupportNex strives to create a worry-free experience for its users.
This profile hasn't been claimed by the business owner.