Supermac's

1.814102564102564 out of 5 stars
1.8
Poor156 reviews

TrustScore

1.8
1.814102564102564 out of 5 stars
Poor
5 out of 5 stars
21
4 out of 5 stars
4
3 out of 5 stars
7
2 out of 5 stars
17
1 out of 5 stars
107
156 reviews in total

Review summary

Supermac's has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Bro they didn’t give me all my food…

Bro they didn’t give me all my food even though I said my order multiple times to them and when I came back to get it th...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Make sure u check that you got all the…

Make sure u check that you got all the food, they are very fond of leaving stuff off the order

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Watered down drinks

The soft drinks from the drinks dispensers in the supermacs plaza outlets are watered down and tasteless - experienced t...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

20 minutes to process my order

20 minutes to process my order: 3 chicken tender meal. They lost the order and then just an “apologies, enjoy!” Very dis...Read more

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0
🔥 High engagement

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Francis
Francis
1 reviews
over 1 year ago
5 out of 5 stars

IStopped in supermacs carlow

Stopped in supermacs carlow The lady was so happy and pleasant to talk too rare nowadays sadly so congrats to management in this store. It’s located in retail park opposite currys .

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Cillian Mara
Cillian Mara
1 reviews
over 1 year ago
5 out of 5 stars

Howdy

Howdy, y'all! 🤠 Today, this Texan gal went on a foodie adventure to Supermac's in good ol' Ireland, and let me tell ya, it was like finding a pot of gold at the end of the rainbow! 🌈🍟🍔 First off, let's talk about their Mighty Mac Burger. It's like a skyscraper of deliciousness, with juicy beef, melted cheese, crispy bacon, and all the fixin's. I took one bite, and I swear I saw fireworks! 🎆🍔✨ But wait, it gets even better! Supermac's has these things called Mozzarella Sticks. Imagine crispy, golden sticks of cheesy goodness that practically melt in your mouth. I mean, who needs a four-leaf clover when you've got Mozzarella Sticks this good? 🍀🧀😋 And let's not forget about the Mighty Mac's Chicken Tenders! They're like little pieces of heaven, crispy on the outside, tender on the inside. Dip 'em in some tangy BBQ sauce, and you'll be in flavor town, y'all! 🍗🤤🎉 Oh, and did I mention the Curly Fries? They're like regular fries, but better because they're curly! Crispy on the outside, soft on the inside, and oh-so-addictive. I could eat these all day, every day! 🍟😍 And the best part? Supermac's has this thing called Garlic Cheese Fries. Imagine a mountain of curly fries smothered in garlic butter and melted cheese. It's like a taste of Ireland in every bite! 🍟🧀🇮🇪 So, in conclusion, Supermac's is the real deal, y'all. With their mouthwatering burgers, cheesy delights, and curly fries galore, it's the perfect taste of Ireland for this Texas gal. I'll definitely be coming back for more! 🍔🍟🇺🇸❤️

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Emma Ward
Emma Ward
1 reviews
over 1 year ago
1 out of 5 stars

Very poor

Terrible experience today. 20 minutes waiting in the drive through to order. When I placed my order I was asked to repeat it a second time even though it was quite simple. That would have been fine however when I got to the window my order wasn't in the system so I was sent to the waiting space. I specifically asked for ketchup and received absolutely none. I only ordered a portion of sausages, Fanta and a chocolate muffin with ice cream... hardly that complicated. Staff need extreme training.

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David Walker
David Walker
1 reviews
over 1 year ago
1 out of 5 stars

Poor delivery

Poor delivery, staff couldn’t speak English!!!!!🙄🙄🙄 My delivery went to Roscommon instead of Ballinasloe!!!!!🙄🙄🙄🙄🙄 So cold burger and chips!!!!!😢😢😢

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Chris Lee
Chris Lee
1 reviews
over 1 year ago
1 out of 5 stars

The food is dreadful I wouldn't eat…

The food is dreadful I wouldn't eat here if it was the last place on earth I've heard horror stories about mice and rats ... Avoid.

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over 1 year ago
1 out of 5 stars

Over priced muck

Over priced muck, virtually inedible and I was starving. Avoid Avoid Avoid. Had to laugh at their DIY attempt at getting GAA association in April fools prank that went badly wrong. They got all their social media suspended... serves them right

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Char Tier
Char Tier
1 reviews
over 1 year ago
5 out of 5 stars

Food Is Great

Stopped by into the Supermacs in Mayfield/ Ballynagalliagh. Wait time was very quick- less than 5 mins, order was correct with no mistakes, the burger (cheddar and bacon) had plenty of bacon, cheddar cheese, etc and the bun was perfect and the texture was bang on (not dry or sloppy) and the seasoning for it was just perfect. The Fanta was just Fanta but that's the same with every other place. The best part was the taco fries. Great amount of flavour and sauce and the chips were nice and chunky. Would recommend stopping in if passing by it.

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Kacper Kawka
Kacper Kawka
1 reviews
over 1 year ago
1 out of 5 stars

The manager kick us out because we were…

The manager kick us out because we were waiting for are friend to eat inside

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Margaret Ryan
Margaret Ryan
1 reviews
over 1 year ago
1 out of 5 stars

Not suitable for children. Awful service.

Cobh “restaurant”. Staff gave us the wrong pizza. Told us we would get another one. No apology. Pizza never turned up. My 11 year old went to the counter and was told there was no pizza as we had taken a bite from a slice. I went up and was told they would make one. No sign. Manager approached me aggressively and said the pepperoni was under the cheese. It wasn’t. He accused me of telling lies. I stood up to this bully and he begrudgingly made a pizza with about six pieces of pepperoni. My daughter was shaking and she is epileptic. Awful. As an aside, a staff manager was shouting at the manager, telling him to leave her alone. Do not bring children in here.

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Patricia
Patricia
1 reviews
over 1 year ago
1 out of 5 stars

Ordered a 5oz burger meal

Ordered a 5oz burger meal, I think it was just under €12! Very, very underwhelmed, highly overpriced. The chips were nice for the couple I got. That’s an insane price for a crap burger. Think about it : you can buy a great strip loin steak for a fiver and cook in in five mins. I won’t ever buy from them again, it was rotten.

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Barry Larkin
Barry Larkin
1 reviews
over 1 year ago
1 out of 5 stars

Their chips are pure utter cardboard

Their chips are pure utter cardboard. Stay away

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Kay P
Kay P
1 reviews
over 1 year ago
1 out of 5 stars

Anytime I come here usually the service…

Anytime I come here usually the service is quite good but this time the lady at the counter couldn’t half hear me then I was 3c short and she said I can’t get the meal unless I pay the 3c so I had to ask my friend for it .then my food came I ordered a 5 piece chicken tender meal with PLAIN chips but what comes out RAW CHICKEN and GARLIC AND CHEESE CHOPS WHICH I AM ALLERGIC YO BUT THE MAN WOULD NOT TAKE IT BACK AND I DONT EVEN THINK HE SPOKE ENGLISH THE HE THREW IT ON THE TABLE AND LEFT DISGRACED I WAS

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A Client
A Client
1 reviews
over 1 year ago
1 out of 5 stars

Disgusting filthy dirty toitets

Why are the toilets in all the supermacs restaurants disgustingly dirty?

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Oisin Wade
Oisin Wade
1 reviews
over 1 year ago
5 out of 5 stars

Felt compelled to leave a review Uppn…

Felt compelled to leave a review Uppn eating my meal in Supermacs Salthill Galway , the food was superb they have come along way the burger was perfect lovely crunchy lettuce tomatoes not too much sauce just perfect and the chicken breast was delightful , not dripping in grease in fact very little grease in the chicken the batter was done to perfection I am very happy on this Friday evening after my feed . Thank you Pat Regards Oisin Wade

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Tara mcardle
Tara mcardle
1 reviews
almost 2 years ago
1 out of 5 stars

What a wait

So today I went to Supermac’s and it was a horrible experience. I wanted 25 minutes in the Supermac’s drive thru and the girl who gave us our food was running and was out of breath. Ridiculous it was, how can someone’s boss do that to a girl who looks 17. Also said that they aren’t serving milkshakes at the moment because the machine is broken but they’re serving ice cream???

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emer farrell
emer farrell
1 reviews
almost 2 years ago
2 out of 5 stars

Another example of poor service ….

Went to Supermacs on N4 during the week, the young female behind the counter was unhelpful when I asked about the watery milkshake. She took the drink from me and walked away, never said where she was going or what she was doing…., Manager came out to say that the way the milkshakes are now, change of recipe!! I have found the takeaway service to be very poor, missing items, burned garlic bread etc. Supermacs need to focus on their customers or they will end up with less and less customers.

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Eoghan Casey
Eoghan Casey
1 reviews
almost 2 years ago
1 out of 5 stars

Abusive owner and inedible food

Food is unsafe to eat, all undercooked and owner and staff were very rude

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almost 2 years ago
1 out of 5 stars

Very disappointed visit again

Second time today to visit. First time food was very bad quality for supermacs good name. Because my visit was 3pm ish. I gave them the benefits of end of day food prices were high quality very low. Today I revisited supermacs and spent 24 e at midday expected fresh food quality really disappointed again. Drumsticks burnt and totally unbeatable.

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almost 2 years ago
3 out of 5 stars

Filthy Aprons…

Can someone please wash the brown and blue aprons in Merlin branch as they are Filthy and the old broken down Van outside looks poor, standards are not great here

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john dwyer
john dwyer
1 reviews
almost 2 years ago
1 out of 5 stars

The food was disgusting 🤢 nothing was…

The food was disgusting nothing was good the chips were dark brown covered in grease the lettuce on the chicken burger looked like was a few days old and my hamburger came whit half a tone of onion and nothing else just perfect when u get home and open the bag up never step foot in this place didn’t eat a thing 🤮

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