Supermac's

1.814102564102564 out of 5 stars
1.8
Poor156 reviews

TrustScore

1.8
1.814102564102564 out of 5 stars
Poor
5 out of 5 stars
21
4 out of 5 stars
4
3 out of 5 stars
7
2 out of 5 stars
17
1 out of 5 stars
107
156 reviews in total

Review summary

Supermac's has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Bro they didn’t give me all my food…

Bro they didn’t give me all my food even though I said my order multiple times to them and when I came back to get it th...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Make sure u check that you got all the…

Make sure u check that you got all the food, they are very fond of leaving stuff off the order

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Watered down drinks

The soft drinks from the drinks dispensers in the supermacs plaza outlets are watered down and tasteless - experienced t...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

20 minutes to process my order

20 minutes to process my order: 3 chicken tender meal. They lost the order and then just an “apologies, enjoy!” Very dis...Read more

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0
🔥 High engagement

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over 3 years ago
1 out of 5 stars

The worse ever

The worse ever! Very unpleasant ignorant staff capable to ruin your lovely Sunday! They should be working in a shoe factory,not on the front line! Bishepstown O’Brian’s service station

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Tara Daly
Tara Daly
1 reviews
over 3 years ago
5 out of 5 stars

Supermacs cork road Waterford

Supermacs cork road Waterford, manager on duty at 11:30am 01/03/2022 was extremely polite and friendly was able to have a right conversation and a laugh with him, definitely the store’s biggest asset. Worth missing college for!

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Lara Breheny
Lara Breheny
1 reviews
almost 4 years ago
1 out of 5 stars

I ordered my food and it took over an…

I ordered my food and it took over an hour to come so I rang them and they said the driver was out for delivery and when he arrived he had no food with him because he “got the wrong bag” he then told me that there is a different delivery driver coming with my food but he “would get lost going to the shop” he was basically stupid and dosent know where he is going I will never ever order from here again they are so unprofessional

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almost 4 years ago
1 out of 5 stars

Supermac’s eyre square Denied use of…

Supermac’s eyre square Denied use of toilet facilities as a regular paying customer staff were very rude this restaurant has gone downhill big time !! Disgusting way to treat your customers!!

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Gerry Griffin
Gerry Griffin
1 reviews
almost 4 years ago
1 out of 5 stars

Got a snack box asked for leg and wing…

Got a snack box asked for leg and wing no wings happened before. No name badges on girls that served me. Didn't think it was up to scratch. Didn't see Sarah there she is always on the ball. Disappointed 😞😞might not go back?

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Darren Hynes
Darren Hynes
1 reviews
almost 4 years ago
2 out of 5 stars

Eyre Sq

Eyre Sq, food was good, disgusting to see the amount of rubbish outside the restaurant and particularly outside your neighboring businesses without a bin in sight. A small bit of personal responsibility needs to be taken in this regard. Regards

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Mr Gallagher
Mr Gallagher
1 reviews
about 4 years ago
1 out of 5 stars

Avoid it

Rang Eyre Square before16times and no answer.. rang today and same thing I rang 13times and he answered said they don't do delivery so was gonna order collection except he was very very angry that I was ringing and hung up on me.. wow.......

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Kevin Beatty
Kevin Beatty
1 reviews
about 4 years ago
1 out of 5 stars

We ordered from Supermacs in Headford…

We ordered from Supermacs in Headford Road Galway, the service was very poor. Very poor customer service. The female manager was very rude. The quality of the food was not good. My fries were cold and our chicken was very old and dry.

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about 4 years ago
1 out of 5 stars

Last time when I eat in supermacs

I eat with my child today in supermacs in kells co meath, services miserable, sauce all over box, salt bags inside in my taco chips, no forks burger for kid with no sauce, no salads just bread and meat, last time in my life when we eat it in supermacs terrible place.food was no worth even 1euro.

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about 4 years ago
1 out of 5 stars

Supermacs Burrin Street Carlow

We ordered food for delivery. 20 minutes after the delivery time still got no food. I rang and I was told my food was next to be delivered. 30 minutes pass and my food finally turned up. I was surprised to see him in a car and not crawling on his hands and knees. My curry chips were cold, soggy and falling apart. This is happening everytime I order. Sorry supermacs but you just lost a customer

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tiffany shoer
tiffany shoer
1 reviews
about 4 years ago
1 out of 5 stars

I am after placing an order with…

I am after placing an order with Supermacs nenagh county Tipperary I’m appalled by what we got I always liked their food but when our order came coke was completely flat the chicken burger was under cooked the lettuce in the burger was gone off the chips were well under cooked and it was 20 mins late the burger buns were completely stale and all boxes were full off oil I’m disgusted with their service we paid 26 euros for food that was vile and slapped together I could of paid less to feed 3 of us with decent food it was disgusting 🤮🤮🤮

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James Murphy
James Murphy
1 reviews
about 4 years ago
4 out of 5 stars

Supermac's Eyre Square is a Galway…

Supermac's Eyre Square is a Galway landmark but slipping in standards of late. Needs a full time manager to keep staff inline.

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Lesley Bray
Lesley Bray
1 reviews
about 4 years ago
1 out of 5 stars

Just received my order for 2 kids meal…

Just received my order for 2 kids meal for delivery, I selected a girls toy and a boys toy- after my previous experiences, I put a comment in the additional comments to remind them of the toy. No toys came, 2 upset kids, also one of the meals only had 3 nuggets

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Sinead Cotter
Sinead Cotter
1 reviews
about 4 years ago
2 out of 5 stars

Whatever u do dont order chips and…

Whatever u do dont order chips and curry. Just got my order curry on about 3 chips u swear they were saving it the only nice part was the cookies

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Eoin
Eoin
1 reviews
over 4 years ago
1 out of 5 stars

" Very poor exprience "

Never again will we order from Supermacs here in Sligo, Appalling slow service & the food was just slapped together. No straw provided either. Just really careless & the serving staff member was rude and disrespectful. They really did not want to be there. Poor Management of bad staff!! Would NOT recommend Supermac's Sligo!!! (Sun 27/6/21 - 2pm)

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Aisling
Aisling
1 reviews
over 4 years ago
2 out of 5 stars

Love the food in Supermacs.

Love the food in Supermacs. But can you please please look into proper changing facilities for your customers. It's impossible to change a baby in your bathrooms (galway) in case of any emergencies.

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Kloey
Kloey
1 reviews
over 4 years ago
1 out of 5 stars

"" "NEVER AGAIN "" "

Never again will we order from Supermacs here in Galway,, my daughters and friends order from this place,, , the food is just slapped together anyway on top of it doesn't taste fresh at all,,,not first time it has happened when complain the staff are rude and disrespectful. This place lacks quality and customer services over the past years.. Think we can find better service and quality elsewhere,,,.

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Ronan
Ronan
1 reviews
almost 5 years ago
2 out of 5 stars

Very average (and expensive) the…

Very average (and expensive) the assistant in Newbridge was extremely rude, when I asked her to change my chicken burger - it was stone cold.

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almost 5 years ago
1 out of 5 stars

Just when you thought it couldn't get…

Just when you thought it couldn't get worse, i cant understand how this company is still in business the products gets worse and worse, food inedible at times, I've had chicken that was grey in color ,

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Ross Pembrey
Ross Pembrey
1 reviews
about 5 years ago
1 out of 5 stars

Disgraceful behaviour with supermacs…

Disgraceful behaviour with supermacs drive thru, there isn't just only hearing people on this planet. Shame on you.

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