Super.com

Everything

Great room and service

Book room drove 3 hours to get there and was over booked. When I called they can’t give me refund. After fighting for hour they decide to give me refund and book at another site which they paid.it started at 830 and did not get into room till 2am

Super.com is a complete scam and I want everyone to know how they operate so you don’t get burned like I did. I booked a hotel through their site and unfortunately had to cancel. The hotel itself, Riverwalk Plaza Hotel & Suites, was professional and handled the cancellation quickly. They even sent me written confirmation with a cancellation number and stated clearly that my card had been refunded. At that point, I assumed everything was taken care of. Then came the nightmare. Super.com, who acted as the middleman in the booking, kept my money. I never received a refund. When I disputed the charge with my bank, Super.com fought tooth and nail to keep the money. They completely ignored the fact that the hotel refunded me. Instead, they sent my bank generic booking screenshots and fine print about their terms and conditions, hoping to confuse the issue and make it seem like I was at fault. This is the definition of fraud. I have written proof from the hotel showing the refund was issued, but Super.com decided to hold onto the money anyway. I never received the service I paid for, and now I am stuck appealing this mess while Super.com tries to run out the clock. It’s clear this company counts on customers giving up. They make it nearly impossible to reach a real person, and when you do, the representatives just read from a script. They bank on you being too busy or too frustrated to fight back. Please do not use Super.com for travel bookings. If anything goes wrong, they will leave you out in the cold. They have no accountability, and their business practices are designed to keep your money even when they don’t provide the service. Book directly with hotels or use a legitimate booking site. I’m filing complaints with the BBB, FTC, and my state Attorney General. Super.com’s behavior is unethical and harmful to consumers. Save yourself the stress and avoid this company at all costs.

Great site to book but be careful what hotel you choose because alot of good deals have bugs but the rooms are liveable to the hotels standards

the hotel staff are very friendly and welcoming 5 stars 🌟

Did everything as the app suggested

Quick and efficient booking

Easy to navigate site and a very good deal for a hotel room. Thanks!

Love it coming back

Good experience

Quick easy and best price compared to all other booking sites. Thankbyou

It was cheap and easy

This app made my hotel selection a breeze!! It was super fast and easy!!

Low prices!

Good to book a room

We had a great experience in Miami, our room was upgraded and we got exective access with breakfast drinks and dinner included and a better rate than just a regular room!

Good app save money

It was a very smooth and easy thing to do

2 thumbs up 👍🏻👍🏻