Review summary

Streets Ahead Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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c
Responsible

Mix was very responsible letting negotiator who replies to all the queries. we Really appreciate his support.

Georgina has been helping to schedule…

Georgina has been helping to schedule maintenance work on the flat that we’re letting and has been super helpful, polite and responsive.

X
My wife and I had a great experience…

My wife and I had a great experience moving into our new property, thanks to the process of searching for it and negotiating with Adem. Following up with Enzo with the viewing until I moved in was easy for us. Thank you for the opportunity to rent this home, as we really needed this space.

Best experience

This is my first time renting and I will say it was a wonderful and stress-free experience. My special thanks go to Enzo who made it so easy.

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All reviews

765 total • Write a review

Showing 11 - 20 of 761 reviews
JM
5 out of 5 stars

Streets Ahead Crystal Palace

Had the pleasure of working with Kadeem and buying a property in Crystal Palace. He was very responsive from the beginning and helped us get an offer over the line promptly. Throughout the process he remained approachable, which helped alleviate any nerves as this was our first time buying. We had a few set backs from the chain above and he was quick to gain information as to what the problems meant and what this could mean for timelines. We struggled with terminology at times but he was quick to update us on this.

Date of experience: May 29, 2025

J
5 out of 5 stars

Effective communication and timely processing.

Adem communicated effectively with me concerning the requirements for the property, giving available options and a good listener. He took me along every step of the renting process and gave timely feeback from the landlord.He is alos professional, reliable and good at time management 👍👍. Keep up the good work.

Date of experience: May 28, 2025

A
1 out of 5 stars

Do not rent through streets ahead

Streets ahead are an immoral and corrupt company, who work with unethical landlords. I would strongly advise renters to avoid this company at all costs. Our experience from start to finish has been awful. We sent our move in monies 2 weeks before our move date, but were contacted the day before saying we hadn’t paid, after this was sorted we moved into an absolutely filthy property, within a week we began having issues with the boiler, and unsafe wiring in the kitchen, it took us having no heating or hot water for a month to have this fixed, during this we had to take days off to stay in for contractors who wouldn’t turn up. We discovered large amounts of black mould behind our entire kitchen units, along with a kitchen window that didn’t open, we asked multiple times to have this looked into and it never happened. Finally getting any of our deposit back has been a struggle, we had to go through the deposit protection agency even to get an email back from our property manager. They are taking money from our deposit despite us leaving the flat in better condition than when we took it on, but we simply don’t have the energy to deal with their company any more. At this point our tenancy ended over a month ago and we still haven’t received our money back.

Date of experience: May 28, 2025

J
5 out of 5 stars

Would recommend

Worked with Kirsten and was really responsive, pro-active and managed to get our first viewing turned into our first rental quickly. Would highly recommend!

Date of experience: May 16, 2025

MM
1 out of 5 stars

Unprofessional, unresponsive and unbothered.

Unprofessional, unresponsive and unbothered. The worst property managers; particularly for tenants. You have to chase your property manager to get a response; even in EMERGENCIES. Constantly change account and property managers; with no heads up. Currently dealing with Lisandra Pereira and she rarely responds to concerns and reports of broken blinds, non working washing machine and the latest is no lighting on my floor (a health & safety issue). Would strongly advise not using their services; renting or having your property managed by them.

Date of experience: May 13, 2025

N

Nic

US

5 out of 5 stars

In my recent experience trying to rent…

In my recent experience trying to rent in London, Enzo from Streets Ahead Crystal Palace was miles ahead of any other estate agent. I've rented through them in the past and they were helpful and friendly, but this time I had a much longer search and it was so refreshing to have someone helping who was honest about what was going on and responsive.

Date of experience: May 9, 2025

AD
1 out of 5 stars

I spoke to a man call Alex or…

I spoke to a man call Alex or Alessandro this morning, I explained I need to move to London cause I'm start to work, he refused to help me , because I would be on DSS at first month, he told me to forget his agency because they won't help, Im a working man I always worked but I have to do a course in Brixton before I start my job which is guaranteed and I can prove, feeling discriminated , bad service

Date of experience: May 7, 2025

DA
5 out of 5 stars

Denim was a amazing man

Denim was a amazing man. He helped me to get get a room so quickly i didn't expect it to be so quick. He communication with people is really so lovely, to me honest with you i haven't seen such as good letting agent like Denim

Date of experience: April 30, 2025

KA
5 out of 5 stars

Best letting agent ever encountered

Denim was really helpful, and quick to make a our move in fast paced. Really great at communicating with strangers and very cheerful person. He is the best letting agent i have encountered no doubt.

Date of experience: April 30, 2025

JC
5 out of 5 stars

5 stars is not enough for Denim

If I could, I would give 100 stars. Found a house in the morning 10am receive a call 2 hours later from Denim (addiscombe croydon) the estate agent, very professional at same time approachable, very efficient helped me with technology to fill all the paperwork, in 2 weeks I got the keys and my problems solved, so massive thanks to Denim impressive service. Best estate agent ever blessings only.

Date of experience: April 28, 2025

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