All communication is speedy and throrough
helpful staff with speedy responses

10 months ago
helpful staff with speedy responses
11 months ago
I have been a customer of Storm for over 15 years. I had an issue with an SSL certificate today and it was sorted out in 15 minutes with a Live Chat. Always excellent service.
helpful staff with speedy responses
Prompt and helpful.
Speed of response
I have been a customer of Storm for over 15 years. I had an issue with an SSL certificate today and it was sorted out in 15 minutes with a Live Chat. Always excellent service.
The Help desk went above and beyond to sort out a problem so my client could get back online with the minimum of disruption
Expertise, helpfulness, speed of response.
I'll start by saying I have used Storm Internet for 15 + years and would not use or move to any other host. Throughout those years I have had to call on their services on rare occasions. Nothing has ever been too much trouble for their staff when help is required. I cannot rate them highly enough. Thank you.....
I've been with Storm Internet a number of years now & have enjoyed an affordable, reliable service hosting my website. On the two occasions I have needed tech support my queries were responded to within an hour and resolved quickly.
Many thanks to Patrick for getting our server back up again when it failed to reboot. Can't fault the service.
Professional and swift to respond. Very happy as always
Great support from Sam F today, highlighting a server issue that needed sorting, then providing a speedy resolution. Thanks for the great service Sam.
Helpful staff; fulfilled request promptly Sad to be leaving Storm Internet, but retirement necessitates closure of The Willesden Bookshop.We have always had great service from your support staff; always patient with our lack of tech know-how.
The prompt and attentive response
Storm - always helpful on support have used them for many years
Always efficient with support, great service
Great Job - rapid response
They were able to fix the issue that I had with my website very rapidly.
Have been on a server with storm for years and never any issues. Now suddenly issues with our booking system, to be told it's because we're on a shared server (which they no longer offer to new customers) alongside many other websites/ systems and the capacity isn't high enough for us all. Only option given is upgrade to a private server with them at around £250+ a month! Current customers have been screwed over by this, why put us all on a server that's clearly not large enough anymore (but once was), just to push us to spend more for a functioning site? Safe to say we've switched servers to a different provider that's cost us much less and is super speedy as we were reluctant to pay STORM any more money after the little customer care we received.
Very quick response
Speedy and helpful service, from Sam. I can recommend Storm Internet. Rapid response using online chat
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Storm Internet is a UK-based cloud hosting provider specializing in scalable, secure, and reliable hosting solutions for businesses of all sizes. The company offers a range of services including SaaS hosting, tailored cloud infrastructure, backup solutions, and disaster recovery. By focusing on flexibility and customer support, Storm Internet aims to address the unique hosting challenges faced by its clients, enabling them to achieve their operational goals seamlessly. The company serves a diverse clientele seeking dependable hosting solutions for mission-critical software applications. With a commitment to customer service, Storm Internet provides expert advice and responsive support, ensuring that clients can effectively manage their hosting environments. Through its comprehensive offerings, Storm Internet positions itself as a trusted partner in the cloud hosting landscape, dedicated to alleviating the complexities of digital infrastructure for its customers.
Storm Internet receives overwhelmingly positive feedback from its customers, who consistently praise the company's support and service quality. Reviewers highlight the speed of response and the helpfulness of the staff, noting that issues are often resolved swiftly, sometimes within minutes. Many long-term customers express loyalty, citing over 15 years of reliable service and effective problem-solving, particularly during technical difficulties. However, a small number of reviews indicate dissatisfaction, with some customers feeling neglected regarding care for current clients, especially when server issues arise. Despite these criticisms, the overall sentiment remains highly favorable, with most users appreciating the expertise and efficiency of the support team. Storm Internet is recognized for its commitment to customer satisfaction and prompt service.
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