Excellent response
Excellent response - issue dealt with and solved immediately.

10 months ago
helpful staff with speedy responses
11 months ago
I have been a customer of Storm for over 15 years. I had an issue with an SSL certificate today and it was sorted out in 15 minutes with a Live Chat. Always excellent service.
Excellent response - issue dealt with and solved immediately.
Amazing service from Sam F as always! Top job.
I am non technical but Mohammed took me througth what I needed to do and solved the problem wonderfully - thanks again
We are on our 2nd year of using Storm and they are brilliant, any problems you can use a live chat or raise a ticket and its brilliant. George has just helped me with my question.
Always quick to respond and resolve
Quick response
Quick response to ticket, good comunication progress during migration works and result worked first time - Can't ask for more on a NS re-configuration
Thanks Patrick for prompt assistance. Highly appreciated!
The speed of resolution.
These guys are easy to contact should you have an urgent problem with your / others sites. I've never been anywhere else for a host as they are just the best..Simply the best...! I have been with them for 11 years and many more to come....Thanks George, Sam, and your team..
I've been with Storm Internet for several years with a lifetime subscription used mainly for personal email using my own domain (avoiding gMail, hotmail and the like). It has been a good experience, one or two blips over the years but response times have been good when there have been issues.
The things I want from a help chat. Quick response, a knowledgable responder and a good deal of patience with someone who has fat fingers and a poor grasp of password protocols. These guys ticked all of the boxes today.
Prompt and effective
The team at "Storm Internet" are just fantastic. Thank you for fixing a tricky email issue I was having. I have been with "Storm Internet" for a great number of years and they always go the extra mile to help out. I have a "Managed server" and it works really well for me. "Storm Internet" have over the years gained my loyalty and trust; they work very hard to satisfy their customers.
Working with the Storm Team you always know the issue will be resolved. We signed up to have a managed server and that is the service they supply. Thanks again to George and Sam.
Very quick to respond, useful helpful information
Been with Storm Internet more then 10 years, and when there's a problem, it always gets resolved quickly. Patrick, Mohammed, George, Sam, Zayn,... and I probably I forgot some more names [sorry about that] are always nice and friendly. I highly recommend them.
Recent Pen test request was run in good time and supported well, as usual.
Storm helped me out with an issue that wasn't really something they should have had to help me with. However unlike many other hosting providers Storm did again go the extra mile for us at MSL. Very much appreciated it and it proves once again that they have the technical knowledge! Thanks guys.
Fast response time. Not just this time, but every time.
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Storm Internet is a UK-based cloud hosting provider specializing in scalable, secure, and reliable hosting solutions for businesses of all sizes. The company offers a range of services including SaaS hosting, tailored cloud infrastructure, backup solutions, and disaster recovery. By focusing on flexibility and customer support, Storm Internet aims to address the unique hosting challenges faced by its clients, enabling them to achieve their operational goals seamlessly. The company serves a diverse clientele seeking dependable hosting solutions for mission-critical software applications. With a commitment to customer service, Storm Internet provides expert advice and responsive support, ensuring that clients can effectively manage their hosting environments. Through its comprehensive offerings, Storm Internet positions itself as a trusted partner in the cloud hosting landscape, dedicated to alleviating the complexities of digital infrastructure for its customers.
Storm Internet receives overwhelmingly positive feedback from its customers, who consistently praise the company's support and service quality. Reviewers highlight the speed of response and the helpfulness of the staff, noting that issues are often resolved swiftly, sometimes within minutes. Many long-term customers express loyalty, citing over 15 years of reliable service and effective problem-solving, particularly during technical difficulties. However, a small number of reviews indicate dissatisfaction, with some customers feeling neglected regarding care for current clients, especially when server issues arise. Despite these criticisms, the overall sentiment remains highly favorable, with most users appreciating the expertise and efficiency of the support team. Storm Internet is recognized for its commitment to customer satisfaction and prompt service.
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