Wonderfully fast at sorting out the…
Wonderfully fast at sorting out the issue I was having with my autoreply :)

10 months ago
helpful staff with speedy responses
11 months ago
I have been a customer of Storm for over 15 years. I had an issue with an SSL certificate today and it was sorted out in 15 minutes with a Live Chat. Always excellent service.
Wonderfully fast at sorting out the issue I was having with my autoreply :)
Problem sorted in no time at all
Thanks MR Mohammed for help
Exemplary service
Contacted support regarding an issue with signing in to modify some settings in our site, and was provided with much help until we got to the bottom of the issue.
We recently started an upgrade of our site to a new hosting environment. The Storm Internet team provided professional advise on the options we needed and then implemented them in the same manner. There were a few teething problems along the way but the support team maintained the same professional service and provided timely and effective solutions.
quick reply and problem sorted
fast and easy
swift response and very helpful
Whatever the problem, they can sort it!
Mohammed has helped me step by step to set my emails up on my phone and computer. Very knowledgeable and also very patient Thanks Mohammed 😊
quick and efficient as always
Excellent service
Always sort me out, your customer support is fantastic
Great response from the team, even though the live chat was offline my support ticket was actioned almost immediately.
I always get top technical support from the Storm team. Sam, who helped me this time, wasted no time in getting to the bottom of the issue, then resolving it! Top marks as usual!
Great service
I had an issue with RDP not working on a network. I was conscious it could be a network issue but couldn't resolve it. The team patiently triple checked the configuration. Since these guys are so good, I knew it had to be my end. My router was silently blocking the outbound network port despite claiming it was allowing all outbound traffic :-( Couldn't have got through with Storm's excellent support.
The problem was dealt with promptly aand to my complete satisfaction
George was fantastic! I have tried to get our email problems fixed in the past with no luck! He sorted the problem in 10 mins
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Storm Internet is a UK-based cloud hosting provider specializing in scalable, secure, and reliable hosting solutions for businesses of all sizes. The company offers a range of services including SaaS hosting, tailored cloud infrastructure, backup solutions, and disaster recovery. By focusing on flexibility and customer support, Storm Internet aims to address the unique hosting challenges faced by its clients, enabling them to achieve their operational goals seamlessly. The company serves a diverse clientele seeking dependable hosting solutions for mission-critical software applications. With a commitment to customer service, Storm Internet provides expert advice and responsive support, ensuring that clients can effectively manage their hosting environments. Through its comprehensive offerings, Storm Internet positions itself as a trusted partner in the cloud hosting landscape, dedicated to alleviating the complexities of digital infrastructure for its customers.
Storm Internet receives overwhelmingly positive feedback from its customers, who consistently praise the company's support and service quality. Reviewers highlight the speed of response and the helpfulness of the staff, noting that issues are often resolved swiftly, sometimes within minutes. Many long-term customers express loyalty, citing over 15 years of reliable service and effective problem-solving, particularly during technical difficulties. However, a small number of reviews indicate dissatisfaction, with some customers feeling neglected regarding care for current clients, especially when server issues arise. Despite these criticisms, the overall sentiment remains highly favorable, with most users appreciating the expertise and efficiency of the support team. Storm Internet is recognized for its commitment to customer satisfaction and prompt service.
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