10 months ago
helpful staff with speedy responses
11 months ago
I have been a customer of Storm for over 15 years. I had an issue with an SSL certificate today and it was sorted out in 15 minutes with a Live Chat. Always excellent service.
We have hosted several Magento stores with Storm Internet for many years and they are the best hosting company we have ever worked with. The support is there 24/7 and they always want to help with anything. The servers are fast and work well with big Magento sites. We hope to be with them for many more years to come.
I have used this company for shared web hosting for around 14 years now since I started learning web development. My experience with their shared hosting service has been great and I am now moving to their dedicated server service which I am very excited about! In terms of personal support, I cant beat storm which is why I am using them to move up to a dedicated server!
I've been a customer with Storm Internet for over 15 years, I joined them soon after they set up. I really recommend them. They have provided me with an excellent platform to host my website. Their customer service is very good and they have always helped me out with issues despite only using one of their smaller packages. They don't forget the little people!
Absolutely awful service, worst website host I have ever used!! They suspended my website for NO REASON!! They said I hadn't paid, I had!! They said I did it, I didn't!! When they finally admitted they suspended my accounts, not even a SORRY!! Moving my accounts as soon as possible. Steve George
Storm internet have some great hosting packages - the hosting for life package is extremely great value. We use them for a number of our clients and have no reason to look elsewhere. The technical support is very good.
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Storm Internet is a UK-based cloud hosting provider specializing in scalable, secure, and reliable hosting solutions for businesses of all sizes. The company offers a range of services including SaaS hosting, tailored cloud infrastructure, backup solutions, and disaster recovery. By focusing on flexibility and customer support, Storm Internet aims to address the unique hosting challenges faced by its clients, enabling them to achieve their operational goals seamlessly. The company serves a diverse clientele seeking dependable hosting solutions for mission-critical software applications. With a commitment to customer service, Storm Internet provides expert advice and responsive support, ensuring that clients can effectively manage their hosting environments. Through its comprehensive offerings, Storm Internet positions itself as a trusted partner in the cloud hosting landscape, dedicated to alleviating the complexities of digital infrastructure for its customers.
Storm Internet receives overwhelmingly positive feedback from its customers, who consistently praise the company's support and service quality. Reviewers highlight the speed of response and the helpfulness of the staff, noting that issues are often resolved swiftly, sometimes within minutes. Many long-term customers express loyalty, citing over 15 years of reliable service and effective problem-solving, particularly during technical difficulties. However, a small number of reviews indicate dissatisfaction, with some customers feeling neglected regarding care for current clients, especially when server issues arise. Despite these criticisms, the overall sentiment remains highly favorable, with most users appreciating the expertise and efficiency of the support team. Storm Internet is recognized for its commitment to customer satisfaction and prompt service.
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