High standards encouraged, increasing employability opportunities
Courses are easy to navigate, assignments are purposeful and specific to the subject area, making learning very relevant, to a chosen career/vocation, whilst also inspiring learning, due to current an... See more
No one replies.
Already emailed info and customer services email nearly two weeks ago. I never got my certificate from 2011 and this is a matter of urgency. Please reply.
During my course (Ayurveda - A Foundation Certificate, Tutor Natasha Beukes) my assignments were marked on time and I received good feedback from my tutor.
Thank you for everything,
Mariam Sadiq
I have really enjoyed studying the Child Psychology Level 4 course with Stonebridge. The learning material were clear and easy to follow!
A big thank you to my tutor Natasha Beukes for encouraging fe... See more
I have had a good experience with learn direct and they have been great with feedback when I needed help with my work. The course is well structured and has lots of aids to help you with your studies. I would highly recommend this company as it gives you the opportunity to do the work in your own time.
I've done about 8 courses with stonebridge. Love how you can go at your own pace. The tutors are quick to mark your work. Jill Edwards is very professional and helpful
If I could give it 0 stars I would!!! Please please please whatever you do, DO NOT sign up with this company for any studying!! I have had nothing but issues with them from the beginning! I changed course after being given incorrect information about the course I initially enrolled in but the date then took me outside the "14 day cooling off period" so I couldn't even cancel if I wanted to. I had no access to any support materials and had sent numerous emails and was speaking online to numerous people (EVENTUALLY) who were all giving conflicting information. I have been trying to cancel since Dec 2022 but apparently they have no record of my previous calls(how convenient!) So they have said I only cancelled in Feb. And because I have accessed my course(I logged in only to send yet another email!!) That I was actively studying and so still couldn't cancel... It's an absolute disgrace, they are now sending me emails about getting debt collection agencies involved to get money from me etc etc. Money grabbing scammers! DO NOT ENROLL!!! They will be quick enough to take money from you but that's about the only thing they'll do!
My Tutor Natasha Beukes always marks assignments quickly and gives detailed feedback, she is very helpful when needed.
The portal is very easy to use and assignments are clear and easy to download
I have been a student at Stonebridge associated colleges for many years. I have always found them to be highly professional. My tutor Jill Edwards has always been willing to point me in the right direction and show patience when work related circumstances forced me to halt my studies temporarily.
As a choice of Distance Learning college. I highly recommend Stonebridge Associated Colleges.
I finished the last unit of my level 3, supporting, teaching and learning in schools TA assistant course in February 2022 and I am still awaiting certificate. When I asked about the certificate months later, they told me that it had changed but that it was going to be mapped and I would get the certificate soon, months later they told me that it had changed and that I would need either to do extra work if I wanted it by the awarding body Cache. I am still awaiting the extra work that they say I would have to do. I hope that I can utilize the work that I have already done if they send it. This has gone long enough already. It has been a year since I submitted it and I am still in the same position that I was last year. Whilst I was doing the course the tutors were great but since I finished it has been terrible service. I have paid a lot for
this course and I haven't even received my certificate. I was going to do more courses in Stonebridge but after what has happened I can't trust that I am going to get any more certificates. I have been let down by their system and my confidence in them has also been let down. I have been sending emails to customer services but nothing has been done since a year ago. So appalling service. I feel so let down by them
Just embarked on the Master Herbalist course as a returning student (many years ago). Experience has been good so far. Course materials are pretty comprehensive with good references for you to do additional background research needed to complete the assignments. The tutor, Hilary Clark has provided great feedback with an impressive turnaround time for my first assignment.
You'll need to put the background work in to get the most from these courses, but it's well worth the effort. I seem to have chosen a challenging subject to get back into learning but judging by the content and assignments it will give me a strong baseline for what I want to do. Now completed module 3/25. Enjoying the course with great supportive feedback on assignments from Hilary.
Natasha Beukes has just returned my marked assignment two days after I submitted. Really swift and very positive feedback and encouragement from her. Thank you! I find online studying a lot more challenging than being in a classroom, but this has really given me a confidence boost that I can do it. Many thanks Natasha.
I have had a great experience with Natasha Beukes.
I have had a great experience with Stonebridge. My tutor Natasha Beukes is extremely approachable, is efficient at marking assignments and gives informative feedback.
I'm absolutely loving the course and will definitely return to do more.
My experience with learn direct has been great so far. As a mum two, I can say it’s flexible enough and also preparing me for uni. Would definitely recommend a friend.
Gayle was amazing, she gave me quality feedback for my assignment & told me where I should improve. Everyone at Learn direct has been brilliant & so supportive!
Just completed the level 2 nail technician course! Really enjoyed it, assignments got marked really quickly. My tutor was Hilary Clark. Highly recommend for anyone who wants to do it in their own pace at home. Thanks!!
Frequently asked questions for Stonebridge Associated Colleges
Common Issues Reported by Customers
Based on analysis of 83 reviews rated 1-2 stars for Stonebridge Associated Colleges
Customer service41 mentions
“Already emailed info and customer services email nearly two weeks ago”
Payment issues35 mentions
“Paid my money, passed the course, but I never received my certificate”
Response time15 mentions
“I have encountered the same issues, with no help or response when I have contacted for assistance”
Cancellation15 mentions
“Very disappointing experience”
Refund13 mentions
“Completed in September, no sign of certificate, given multiple excuses for EQA and a time line which is never met, n...”
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Stonebridge Associated Colleges is an educational institution that provides training and academic programs to students. The organization likely offers various courses and educational services designed to help individuals develop skills and knowledge in their chosen fields of study. As an educational provider, they focus on delivering structured learning opportunities to support student academic and professional development.
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Review summary
Stonebridge Associated Colleges receives a largely positive reception from its students, with many praising the helpfulness and responsiveness of tutors and support staff. Reviewers frequently highlight the quality of feedback received during courses, noting that assignments are marked promptly and that tutors provide valuable guidance. However, there are significant complaints regarding the delivery of certificates and the overall administrative process, with some customers expressing frustration over delays and lack of communication after course completion. While many find the course content worthwhile and the support exceptional, others report feeling abandoned and dissatisfied with their experiences, particularly concerning promised features like live lessons.
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