State Farm Ting Reviews

Very professional and helpful staff. They made switching from my previous insurer painless.

Easy online account management and quick quote process. The office staff is friendly and professional whenever I need to make changes to my policy.

My local agent goes above and beyond to make sure I understand my coverage options. They review my policy annually and have found ways to save me money while maintaining good protection. Personal touch makes all the difference.

The coverage options are comprehensive and I feel well protected, but the premiums are definitely on the higher side compared to some competitors. However, you get what you pay for in terms of service quality and claim handling.

I've been with State Farm Ting for over three years now and couldn't be happier. They helped me bundle my auto and home insurance which saved me a significant amount monthly. The claims process was smooth when I had a minor fender bender last year. My agent is always responsive and explains everything clearly.

Great discounts for multiple vehicles and good driver records. My teenage son was added to the policy without breaking the bank.

Had high expectations based on State Farm's reputation, but my experience has been frustrating. Multiple transfers when calling, inconsistent information from different representatives, and my rates went up significantly at renewal without clear explanation.

Does what it's supposed to do. Claims are processed reasonably fast and customer service is decent. Nothing particularly stands out as amazing, but nothing terrible either.

The agent was knowledgeable and got me set up quickly, but I've had some issues with billing discrepancies that took multiple calls to resolve. Once sorted out, everything has been fine. Good coverage overall but the administrative side needs work.

Had to file a claim after a tree fell on my car during a storm. The entire process was handled professionally and quickly. Got my car repaired at a quality shop they recommended and everything was covered as expected. Very impressed with how they handled everything.

Been a customer for two years. No major complaints, good communication, and they've handled my questions promptly. The mobile app could use some improvements though.

The staff is knowledgeable and willing to help, but it often takes longer than expected to get callbacks or email responses. When you do connect with them, they're great to work with.