Squirrel Internet Ltd Reviews

I was having problems with my router. It had a problem and the power kept going off which made it unusable. At first I was poorly advised to do something which was not going to help. I gave up on the online chat and tried to work it out myself. I tried hard to make everything work to no avail. For a 65 year old female I did quite well but not well enough so I telephoned. It was clear right from the start that I was speaking to the right person. He was incredibly helpful and I was sent a brand new router. I now have superfast internet and a telephone line with free telephone calls.

Staff are quick to help with any query.

Ordering , installation great, good communication, from email saying new router was on its way and tracking was the last communication i had until this review. But overall no big issues service looking good. low latency :)

Best internet speed for the price.

Efficient installation. It was easy enough to connect up. Service is excellent so far.

Very happy with product

Have been a customer of Squirrel for about 6 months. Really easy process getting everything installed initially then it's all worked very well - great upload and download speeds with no breaks in service. They've been praised for their customer service and I agree. We phoned them one Friday morning due to broken fibre cable outside, which was our fault not theirs. They were easy to contact and by the end of the very same day they had been out to replace it and didn't even charge us. You can't ask better than that. Very impressed!

Excellent from start to finish everything in place just could not get any better, I was kept in touch at all times with squirrel.thier help and support back up second to none.makes a pleasant change not having to wait for an hour on the end of a phone.

Internet speed is very good and the set up after moving from comp was painless and easy would recommend

Good company fast Internet no drop outs would recommend squirrel and reasonable priced packages

Not had any issues in our first two weeks. Good speeds and better coverage round the full house compared to kcom.

Quick install of internet and the staff have been very helpful and polite throughout, the speed and stability of the internet has been great

A very good and professional experience

We have had a very good experience from start to finish of the installation. Great contact to keep us informed of the progress. Installation was quick and clean. We don't regret changing over. The price is over half what we were paying at Kcom. Go for it.

Amazing provider. No issues so far. Faster, more reliable and cheaper than my previous provider (KCOM).

I was expecting to get 900mbps but I'm only getting 600mbps. Not as advertised.

Shane C was super fantastic, first class installation would recommend five star ⭐ ⭐️⭐️⭐️⭐️

Really quick and easy to set up

came on the day stated and install the cable the following day router arrived and was up and running

Connection is stable and speed is as advertised, however the install could have been better and isn't a great first impression for the company. "Another contractor" arrived to run the cable from the pole in the street to the house 2 weeks before the booked install date, which would have been fine, except they arrived with no warning and drilled an anchor point into the house without knocking on the door. When challenged only responded with "it's in the contract" - I checked, it isnt. Then left the coil of cable in a pile on the drive causing a trip hazard and several broken cable ties in the roadway. The cable has to run through/over a tree which I can only imagine they threw the coil of cable over the top of and probably landed on the car on the driveway.