Squirrel Internet Ltd Reviews

Squirrel were really easy to get started with, they arranged the installation quickly and when I had questions their online support was super helpful and covered everything. After the install the router came the next day and was a simple case of plug and go, worked out of the box. So far the speed has been perfect, just as advertised.

After being with KCom for years I was sceptical about changing broadband providers, but now so glad I have. Ive only been using Squirrel for a short time but so far so good and a lot cheaper

every thing weht smoothly no probs

Great service and performance

I have just joined and it's early days but everything seems to be OK at the moment was easy to get signed up with your colleague happy with the price a month as I was paying bit more with k kom so at the moment it's happy days if I have a problem I know who to call

All done at appointed time, installation very quick and very tidy. Phone connection cam through on appointed day very happy

Would recommend Squirrel Phone call answered promptly and professionally

Good Service and good customer service with the Engineer during installation. But Router should arrive before installation not after installation so that the Engineer can assist customers who might not know how to set it up. Other than that good speed, good connectivity so far and good price, so I definitely recommend it for others.

Engineer fitted the cable quickly and explained about the router to me before it csme

Install went nice and smooth, received router plugged it in and all was good for 2 days,then problem with connecting to actual web even though WiFi signal was excellent,after a couple of online conversations with there technical guys( using hotspot off my phone)they decided to send me a new router out,which solved all the issues,so cannot fault the excellent service

Just a quick message with regards to Squirrel Internet. I have been with them for 18+ months now Never had any issues speeds are fantastic, as promised no price increase during my contract. Most pleasing whenever I have called customer services they answer within 2 mins which Is highly impressive. I spoke with Patrick recently was very polite, knowledgeable and answered all my questions to my full satisfaction. It's the reason why I felt compelled to write a review. Keep up the excellent service.

Very pleased. Installation was quick and efficient - shame the hub was not installed at the same time but makes sense to check the connection first (and different company!). Speeds achieved are better than previous supplier and cost is less than half.

So far, everything just went smoothly. Since its ip i don't need to mess around with ppp username and passwords. You guarantee 500 mbps with a wired connection but I typically get 890 mbps over wireless. My streaming seams to work better too, customer service was very informative for me.

Read the reviews and got excited to find a great priced contract. Filled out a request form for installation, arranged a day/time slot (between 12pm-5pm). Received 2 reminders of the date/time. We made sure one of us was available and not at work. No one turned up, no one got in touch. I rang, no apology, just that they would look into it. We decided to cancel.

The engineer was friendly and efficient in the work he carried out putting the modem where we wanted. And when we received the router the following morning and we plugged it in following the easy and simple instructions.....wow what a difference the whole house has internet access (which was limited from our previous supplier).And it even works in our garden

Quick and easy change over from kcom

Came when they.said they was they installed it very good the work was good and the work man was very polite and friendly

Absolutely amazing setting it up had no issues whatsoever loving it!!

I'm one month in and the Internet is terrible. Speeds are showing half of what I'm paying however with that it should be fine. But it seems that the speed displayed does not justify what I'm getting on my computer. It's slow, laggy, not reaching upstairs. My last provider was Virgin and they were not the best but a lot better than Squirrel. The chap I called was rude, told me the whole "well if you was to buy a car from the garage" garbage. He was not there to help or resolve my issue. on top of this I purchased a mesh router as I'm getting a garden room however this does not help a lot and I'm told if the Internet does not reach to them buy multiple mesh or wifi extenders. Sadly I've been caught in a 24 month contract now and seriously regretting my choice. when something is saying it might be to good to be true, trust me it is with Squirrel.

Professional installation by the young man who came. I have had fast and reliable WiFi. I would recommend Squirrel at any time.