Review summary

Square receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

M

Michael

1 out of 5 stars
Square is not a company I would trust…

Square is not a company I would trust with handling business finances. They play with people’s money by freezing accounts, holding funds without warning, and offering little to no explanation when you try to get help. The customer service is vague and often just sends scripted responses. If you’re a small business that relies on regular cash flow, be very careful — Square can freeze your money for weeks under the label of “risk review” with no real recourse. You do everything right, and they still shut you down or delay your funds. This is unacceptable behavior for a financial services company. Businesses deserve transparency, reliability, and real support — not silence and stress.

At

All the Buzz, LLC

5 out of 5 stars
Simple!

Setting up and using Square is incredibly simple! It has saved me so much time in keeping my inventory accurate so my customers always know what I have in stock.

ML

Michico Lewis

5 out of 5 stars
Wonderful

By me being a new business owner I can say the Square team has help me out tremendously!!👍👍 especially dealing with refund issues from time to time so far they have made my customer’s happy and I looking forward to have a good reputation with my small business and also with my square account . I am glad and bless that I am dealing with the Square team 👍👍 and looking forward to grow my business even more.

Company details

Financial Services

Information provided by various external sources

Square Inc.

Contact info

🌐

People also looked at

S

Stripe

stripe.com

0 out of 5 stars

0.0 (0)

AE

American Express

americanexpress.com

0 out of 5 stars

0.0 (0)

V

Visa

visa.com

0 out of 5 stars

0.0 (0)

WF

Wells Fargo

wellsfargo.com

0 out of 5 stars

0.0 (0)

All reviews

100 total • Write a review

Showing 71 - 80 of 96 reviews
B
5 out of 5 stars

Great experience

Great experience Can’t wait how far I’ll go with square

Date of experience: June 15, 2025

RS
3 out of 5 stars

Me gusta porque hay más formas de ganar…

Me gusta porque hay más formas de ganar pero lo que no me gusta es que cuando hago una venta luego me dice que elecciones el lenguaje y ya no me deja avanzar lo que tengo que hacer es apagar el teléfono y empezar y pierdo mucho tiempo. Y también quisiera saber qué hacer porque hay clientes que cancelan el pago y no conozco a la persona entonces quien se hace cargo de esa venta?

Date of experience: June 15, 2025

AH
5 out of 5 stars

Always works

Always works. Has continued to work. Which is more than I can say for any other platform like this I’ve used.

Date of experience: June 14, 2025

I
5 out of 5 stars

Easy to use

Easy to use, low rates, reliable service

Date of experience: June 14, 2025

SM
5 out of 5 stars

Easy Setup

I just recently set up my account with Square. As an inexperienced user, it was very user friendly and easy to set up and use.

Date of experience: June 14, 2025

AS
5 out of 5 stars

Easy to understand the

Well server for my small business

Date of experience: June 14, 2025

DR
5 out of 5 stars

I’ve had different card processors over…

I’ve had different card processors over the years but square beats them all. Highly recommend their service. Easy to use and never a problem.

Date of experience: June 13, 2025

BN
1 out of 5 stars

Transfer of ownership

Our co-founder passed away a few years ago. We were able to maintain the account through login's without issue. All of our logins are assigned to agents of the organization. When we experienced a fraud issue with our bank, we made attempts to change the bank account and ran into an issue with that since our logins are not assigned to account ownership. We reached out to Square and when we notified them of the issue, they informed us, "You can't use the account of a dead person." We asked for transfer of ownership of the account and instead, our account access was withdrawn. When trying to rectify the issue, we were asked to provide a death certificate. We did that a week ago once we were able to secure a copy of the document. Nothing. I followed back up two days ago and after 40 minutes, I was told to just open a new account or escalate the situation. The issue with this resolution is donations are still being taken into the account we don't have access to, we are actively collecting donations for a capital campaign and opening a new account isn't helpful, especially with a balance available to transfer, likely around or over 1,000.00. This may not seem like much, but as a non profit organization, its helpful, especially since they are recurring. So we are currently waiting for the escalation process and the solution we are given is, "Open a new account."

Date of experience: June 13, 2025

RC
5 out of 5 stars

User-friendly platform!

Easy, streamlined, user-friendly platform!

Date of experience: June 12, 2025

TR
5 out of 5 stars

Love Square!

Everything is effortless to use, and I love the loan opportunities given. Thanks to Square, my business has been more successful.

Date of experience: June 12, 2025

Previous1•••78910Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.