Review summary

Square receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

M
Square is not a company I would trust…

Square is not a company I would trust with handling business finances. They play with people’s money by freezing accounts, holding funds without warning, and offering little to no explanation when you try to get help. The customer service is vague and often just sends scripted responses. If you’re a small business that relies on regular cash flow, be very careful — Square can freeze your money for weeks under the label of “risk review” with no real recourse. You do everything right, and they still shut you down or delay your funds. This is unacceptable behavior for a financial services company. Businesses deserve transparency, reliability, and real support — not silence and stress.

Simple!

Setting up and using Square is incredibly simple! It has saved me so much time in keeping my inventory accurate so my customers always know what I have in stock.

Wonderful

By me being a new business owner I can say the Square team has help me out tremendously!!👍👍 especially dealing with refund issues from time to time so far they have made my customer’s happy and I looking forward to have a good reputation with my small business and also with my square account . I am glad and bless that I am dealing with the Square team 👍👍 and looking forward to grow my business even more.

Company details

Information provided by various external sources

Square Inc.

Contact info

🌐

All reviews

100 total • Write a review

Showing 91 - 96 of 96 reviews
M
5 out of 5 stars

Super easy to get started accepting…

Super easy to get started accepting credit cards. My sales tripled. I started from a friend's referral and had no fees as a welcome gift. I've recommended them to a someone who wasn't tech savvy and they were surprised and pleased how easy it was to started.

Date of experience: June 12, 2025

Ia
5 out of 5 stars

I love everything about square

I love everything about square

Date of experience: June 12, 2025

SG
5 out of 5 stars

Great product

I’m very pleased with the convenience of using my Square when I’m at events.

Date of experience: June 12, 2025

C
5 out of 5 stars

Always reliable.

Always reliable.

Date of experience: June 11, 2025

JE
5 out of 5 stars

I recommend Square all the time

I recommend Square all the time. I feel safe using square, they offer many different opportunities to build your business and most importantly help your business grow.

Date of experience: June 11, 2025

CC
5 out of 5 stars

Square is great for home based sellers

Square is great to have when we are doing a show and our customers love that we have the credit card option instead of using cash. We are not a large volume selling company so Square fits our needs without charging us for non use on a regular basis. They are great for the home based seller!

Date of experience: June 11, 2025

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