Excellent service
Excellent service
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4.8
Excellent
528 reviews
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💬Hasn't replied to negative reviews
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Review summary
Southampton Cruise Parking Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Crammed into a taxi outbound with 2…
Crammed into a taxi outbound with 2 other customers with 8 pieces of luggage - not a good start. The company bus was broken down. On return I text the company 45 minutes before disembarking using phone number provided. Unable to locate pick up point flag in the car park. Discovered eventually by accident as another group of 8 people had been waiting since 7am, it was now 7.25. I rang again to be told their driver was 5 minutes away. At 7.40 we jumped in a taxi at a cost of £15. On arrival car was ready but no care shown at all to our situation. On drive home received a call that we had messaged the wrong phone number and we had stood in the wrong place at the wrong time. Total amateurs. Never again.
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Easy and convenient to book
Easy and convenient to book, competitively priced.
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First time using SCPS found the whole…
First time using SCPS found the whole process straight forward enough, no probs good communication, won’t hesitate using again 👏
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All reviews
528 total • Write a review
Showing 81 - 90 of 524 reviews
JL
Good service!
We had a good experience both ways in terms of drop off and collection. Friendly and attentive, the service was really good & we will use you guys again. Slight delays in pick up due to congested port traffic were a slight hiccup but nothing you could do other than let us know that you were on the way. The text updates were appreciated.
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JM
Excellent speedy service close to the…
Excellent speedy service close to the port. Pick up was very good too and car was ready when we arrived.
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DG
Good service very easy to book online
Good service very easy to book online, quick transfers from and too cruise terminal and all staff very helpful will use again
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jb
Very efficient
Very efficient, checked car over for any damage and took mileage reading. To make sure it was returned in the same condition. Very little waiting about to be took to the ship, and to be picked up from ship.
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CO
Excellent service
Easy drop off. On return we followed the advice, sent a text to the number given. We were picked up promptly, our car was waiting, and we were on our way home within an hour of disembarking from the ship.
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MO
Easy to book online with comprehensive…
Easy to book online with comprehensive instructions on how to find them. Quick and easy transfer to cruise terminal and on return straight off ship into waiting transfer and car ready and waiting for us. Definitely recommend. Friendly, professional and helpful staff and drivers Will be booking again for our next cruise
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