Kunal
Kunal Very polite & answered all my questions

9 months ago
I’ve known Norman for almost a decade and have been a loyal Southall Travel customer for over twenty years. Norman is incredibly helpful and knowledgeable when it comes to flights, package holidays, o... See more
9 months ago
Contacted Southall travels for a holiday gave my details over to their agent Sanjeev. Once details were exchanged, I received a call from an agent from southall travels supposedly that after paying a... See more
9 months ago
I can't recommend Norman enough! From the very beginning, he has been exceptionally kind, patient, and attentive. No matter how many questions I had (and I had a lot!), he always responded with genuin... See more
10 months ago
Kunal! just wanted to say a massive well done for your outstanding work.
Kunal Very polite & answered all my questions
Excellent service by Karan Bali .
We had are flights cancelled and nobody was willing to help us until me met BRAD this guy has been fantastic from start to finish he organised all my flights directly with AIR INDIA I mean we cannot thank him enough he has really made us proud today 5 star service from this guy he should be a manager there as the rest of the advisors really didn’t care about us but BRAD did everything for us in a short time thanks again
I had a Conversation with Amrit Yesterday and It was really good as He was able to sort out for me everything and give me a Deal, top guy. even gave me Discount -
I opened a dialogue with Dhruv and made various changes as my plans materialised. Dhruv was most patient and managed to secure the best price which was better then the Sky Scanner prices. Drew was professional and empathetic to my needs . I felt reassured in the day and age of internet scams.
amazing service provided by Karan Bali. excellent communication. very patient
Kunal is great, patiently went through my dates to Ko Samui, amazing services Gave me a great reasonable price.
This is the second time I contacted Karan Bali and he once again excellent service by him. Thank you Karan for your help.
Karan Bali really helped us with our ticket last min, was very patient and helped us get the best outcome
Great service provided by Ricardo. He very patiently went through various hotel options and even found me a cheaper flight. Highly recommend.
Ricardo and Anmol are both amazing at customer service. Best deal Best service Both are assets to the company
Fabulous service provided by Margaret! Thank you so much for helping us build our dream holiday - we will be back!
I had an excellent vacation with my family and all the arrangements was above an beyond with the help of Norman.
Hi , The reservation change service provided my Norman was quick and cost-effective. Surely I will be contacting him in my further travel needs. Cheers Gauri
Kunal helped booking the ticket very comfortably. All queries were addressed Thank you
I must say I was delighted with the service Anish provided - it was just what I wanted. I appreciate you provided a faultless experience. I will definitely recommend you Southall to others, and will use you myself when I travel to any destination in the world.
fantastic,all completed in 20 minutes,very efficient ,thankyou Anish
Anish, Southall travel, was very helpful in making my booking .thank you Manish
Anish was brilliant
I had the pleasure of having Ruchika as my agent from Southhall Travel. Ruchika made the process of booking my family holidays a very stress free and enjoyable experience and it felt that she really cared. I have booked many holidays in the past but I felt that Ruchika really gave you that personal gesture and she remained calm and helpful throughout the process and nothing seemed to faze her. I would highly recommend using Ruchika as I also intend do so when booking my next vacation through Southhall Travel.
Based on analysis of 52 reviews rated 1-2 stars for Southall Travel
“So either Southall travels have breached my information as they were the only company that I called for a holiday and...”
“Further to me letting them know that they had taken 2 further payments from my credit card and that I would not be pa...”
“I am writing to express my extreme disappointment with the service I received from Southall Travel regarding a trip I...”
“I have already raised the concern and expect a prompt refund”
“Contacted Southall travels for a holiday gave my details over to their agent Sanjeev”
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Southall Travel is a travel agency based in the UK, specializing in providing affordable flights and holiday packages for customers looking to explore destinations worldwide. The company offers a wide range of travel services, including flight bookings, hotel accommodations, and tailored holiday experiences. With a focus on customer support, Southall Travel operates a 24/7 helpline, ensuring that travelers can access assistance whenever needed. Targeting both leisure and business travelers, Southall Travel partners with numerous airlines and travel providers to deliver competitive pricing and special offers. Customers can find deals on flights, all-inclusive holidays, and various travel-related services, including travel insurance and visa assistance. The company's commitment to cost-effective travel solutions makes it a preferred choice for budget-conscious individuals and families planning their next getaway.
Southall Travel receives high praise for its exceptional service, with many customers highlighting the helpfulness and expertise of agents like Norman, Kunal, and Amit. Reviewers frequently commend the staff for their patience and attentiveness, making the booking process feel stress-free and efficient. However, there are notable complaints regarding accountability and booking issues, with some customers reporting double charges and unsatisfactory responses to their concerns. Despite these negative experiences, the overwhelming sentiment remains positive, as many loyal customers express their long-term satisfaction with the company. Overall, Southall Travel is recognized for its dedicated staff and quality service, though some operational improvements are needed to address customer grievances.
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