Southall Travel Reviews

Conner was the best in southall travel.

Friendly and professional service. Dhruv let me take my time to think about my options and come back to him later the same day. He took time to look at the best days to travel to meet my needs. He was patient and did not make me feel rushed. Would definitely use Southall Travel again.

Excellent service from Lucas at Southall Travel who took time to discuss requirements, patient to find options and all done with a pleasant and pleasing manner.

Dear Sir/Madam, RE:- OFFICIAL COMPLAINT I have a holiday booked to the Maldives for 3rd November for 10 Days. I have spoken to the following four people: - 1 - Prashant - So many different figures and numbers provided and no correct amounts provided. 2 - Mark - I escalated the figures to Mark who assured me that the revised figures will be e-mailed but no e-mail. 3 - Alan - Spoke to Alan this morning who again assured me the revised Quote would be sent to me but again no e-mail. I called back to chase up and the call was ended after being threatened that if I did not make a payment within 24 hours, my booking would be cancelled. 4 - Zan - Spoke to escalate to a Director and again, Zac threatened to cancel my holiday and ended the call. I have not initiated any cancellation and it is not unreasonable for me to request an updated Quote with the right figure of £10,497.00. Deducting the £2000 already paid leaving a remaining balance of £8,497. I was also told that who ever I speak to will all say the same thing and that my booking will be cancelled. My brother in law has already paid £10k for his booking and mine was also another £10k. It is appalling that your representatives hang up the phone when asked for an updated quote. I would like this to be escalated to a Director to show how your agents treat customers. I would like this resolved with immediate effect as half of my family have already paid £10k and I have paid £2k. A copy of this e-will also be sent to your Directors as I am sure they are not aware of your staff behaviours.

Anish was re-assuring, helpful and.very friendly. No wonder I have been using Southall Travel for more than twenty years!

Great experience from Amaan

I recently booked a flight and the staff was very helpful. Thank you mr Amaan for the help.

Connor help us a lot to book our tickets as we all were going on different dates and I was so confused and worried as don't want to take any stress during my holidays. Thank you so much for your kind help Connor. I really appreciate your patience. Great job man.

The service provided are quick, efficient and convenient. The travel Consultant Connor has always been warm and friendly. He explains and explores all options available to suit our needs. Will recommend this service to everyone!

Customer care staff member Mr Ashley was very helpful. His patience and helping mentality is to be really appreciated. I got the right deal and entire process was hassle free. Thanks Mr Ashley

Thank you to Patricia for organising the most incredible holiday for us to Dubai. We stayed at the Ritz Carlton and had an amazing experience. Patricia was flawless, authentic and helpful throughout the booking process and while we were away. I would highly recommend booking trips with Southall Travel and I will certainly reach out again for our next trip. Zinah

very prompt and quick, enjoyed

I have always loved booking via Southalltravels, initially because it was the cheapest, then because it was convenient and, now-a-days, because its representatives are most helpful. I talked to Anish today and Vikram before that - excellent customer services and professionalism

Nathan booked our family holiday in dubai and we just came back today, we had a wonderful time and everything was done according to plan. Nathan was very helpful, patience and a lovely guy, he sorted everything and we had no issue with our journey. Definitely will be booking again with Nathan. Thank you Nathan for all your help.

Jacob and Andrew were really helpful, friendly and efficient in putting together a package holiday for us. They answered any questions we had and went above and beyond to ensure we had all the information we needed. We’ve booked with Southall Travel many times and would definitely recommend them, as their customer service is always excellent and their prices are very competitive!

Just booked our family trip to Dubai. Norman was very helpful with all the information he provided. He managed to find us a better deal. Our family have been booking their holidays with Norman for many years! Thanks for the great service!

We had an excellent experience working with Karan Bali at Southall Travel. He was incredibly kind and understanding throughout the entire booking process. Karan took the time to listen to our needs and preferences, ensuring that we found the perfect hotels and holidays without any issues. He also went above and beyond to secure us fantastic deals, making our trip even more enjoyable. Thanks to his professionalism and dedication, we are looking forward to booking with him again for our future travels. Highly recommend Karan for anyone looking for a seamless travel experience.

Southall travel amazing company, a guy called Nathan super sales assistant, very accomplished and gets you the best price. I highly recommend this company!

Great experience booking with southall travel. Amaan was great in finding me the perfect holiday.

We booked with southall travels and it was a nice and quick procedure, thanks to Amaan.