Connor has been of great help
Connor has been of great help. He guided us and gave a sincere advice on our booking.

9 months ago
I’ve known Norman for almost a decade and have been a loyal Southall Travel customer for over twenty years. Norman is incredibly helpful and knowledgeable when it comes to flights, package holidays, o... See more
9 months ago
Contacted Southall travels for a holiday gave my details over to their agent Sanjeev. Once details were exchanged, I received a call from an agent from southall travels supposedly that after paying a... See more
9 months ago
I can't recommend Norman enough! From the very beginning, he has been exceptionally kind, patient, and attentive. No matter how many questions I had (and I had a lot!), he always responded with genuin... See more
10 months ago
Kunal! just wanted to say a massive well done for your outstanding work.
Connor has been of great help. He guided us and gave a sincere advice on our booking.
RNS85E Perfect help
Really appreciate Connor's help in getting our flights sorted at the last minute, due to a emergency travel.
anish was very responsive and helpful
Anish , the agent I spoke to from Southall travel was excellent, very professional. Would use them again
I called to book flights for September. Connor was very helpful, polite and trusting that I ended up booking future flights in advance. Highly recommend booking with Southall Travel. Great customer service from Connor.
Thank you Connor for managing our booking request to Amritsar/Chandigarh so professionally and efficiently. We look forward to booking flights with you again, soon!
I’m already in India along with my wife on tickets kindly arranged by Vipin. Yesterday I had news that meant shortening our holiday. I promptly wrote to Vipin who was sympathetic and sent me some options. However I delayed in responding; Vipin suggested I deal with a colleague Dhruv as he was going to be away the day. Dhruv promptly phoned me but by then we got news that the patient was doing well. I explained that to Dhruv and he politely replied that he was pleased for us. The empathy we received from Dhruv, representing Southall Travel ( and from Vipin) speaks volumes about their staff training. Well done, ST👏🏽👍👌🏿
Purab organised a family holiday for us in Turkey. We were very impressed with his proactive involvement in helping us make the right choices. We are very impressed with his great performance.
Great booking experience good communication via email etc can’t fault it on that part. Only negative is that they charge to use AMEX payment. Other travel agents I used before don’t charge. That would make me reluctant to book with them again.
Great customer services for a returning customer . Jacob dealt with our requirements swiftly and diligently .
Fantastic service from amaan. He is really supportive guy and he gave us fantastic service, from now onwards will always contact him directly. Thank you
Excellent service...Kunal
Harleen was very helpful and found us a great deal for our holiday! She saved us a lot of money and was patient while we decided which option to go for Thank you!
I always use Southall Travel for booking to India. Once again I found Connor to be very helpful, patient and find the best deal.
Me and my GF were assiated by the amazing Amaan & he helped us get the best price possible through various hotels. Couldn't reccomend more!
I had some miscommunication with understanding the cancellation policy , but spoke to Karan and he explained all the things properly and clearly which led me take decisions in a clear way, nice speaking to you Karan .
Excellent service from Aman. Was very patient and found us the best deal to Dubai!
Ashley was a very helpful and polite person with great service. I had a very good experience communicating with him. He really set the tone for Southall Travel and made me come back and contact them every time I go on holiday.
Great service and Reliability . Very friendly and professional staff. I dealt with Daniel he is excellent.
Based on analysis of 52 reviews rated 1-2 stars for Southall Travel
“So either Southall travels have breached my information as they were the only company that I called for a holiday and...”
“Further to me letting them know that they had taken 2 further payments from my credit card and that I would not be pa...”
“I am writing to express my extreme disappointment with the service I received from Southall Travel regarding a trip I...”
“I have already raised the concern and expect a prompt refund”
“Contacted Southall travels for a holiday gave my details over to their agent Sanjeev”
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Southall Travel is a travel agency based in the UK, specializing in providing affordable flights and holiday packages for customers looking to explore destinations worldwide. The company offers a wide range of travel services, including flight bookings, hotel accommodations, and tailored holiday experiences. With a focus on customer support, Southall Travel operates a 24/7 helpline, ensuring that travelers can access assistance whenever needed. Targeting both leisure and business travelers, Southall Travel partners with numerous airlines and travel providers to deliver competitive pricing and special offers. Customers can find deals on flights, all-inclusive holidays, and various travel-related services, including travel insurance and visa assistance. The company's commitment to cost-effective travel solutions makes it a preferred choice for budget-conscious individuals and families planning their next getaway.
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Southall Travel receives high praise for its exceptional service, with many customers highlighting the helpfulness and expertise of agents like Norman, Kunal, and Amit. Reviewers frequently commend the staff for their patience and attentiveness, making the booking process feel stress-free and efficient. However, there are notable complaints regarding accountability and booking issues, with some customers reporting double charges and unsatisfactory responses to their concerns. Despite these negative experiences, the overwhelming sentiment remains positive, as many loyal customers express their long-term satisfaction with the company. Overall, Southall Travel is recognized for its dedicated staff and quality service, though some operational improvements are needed to address customer grievances.
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