Connor is fantastic
Connor is fantastic. Very patient and knowledgeable. Will use again.

9 months ago
I’ve known Norman for almost a decade and have been a loyal Southall Travel customer for over twenty years. Norman is incredibly helpful and knowledgeable when it comes to flights, package holidays, o... See more
9 months ago
Contacted Southall travels for a holiday gave my details over to their agent Sanjeev. Once details were exchanged, I received a call from an agent from southall travels supposedly that after paying a... See more
9 months ago
I can't recommend Norman enough! From the very beginning, he has been exceptionally kind, patient, and attentive. No matter how many questions I had (and I had a lot!), he always responded with genuin... See more
10 months ago
Kunal! just wanted to say a massive well done for your outstanding work.
Connor is fantastic. Very patient and knowledgeable. Will use again.
Have you Southall Travel now for 7 years and always found them competitive and very helpful. They will always try and ensure your holiday dreams are met and Devika is our contact and is very polite and will spend much time in researching best routes and dates to meet your budget
Went on Southall website to book a holiday got a price online then they sent a email the price was then over 2 thousand dearer the reason apparently was that the website was giving wrong quotes and the price was for 4 adults instead of 5 which clearly wasn’t the truth due to the email they sent inclusive of 5 adults
I spoke to Amaan who was very efficient and gave me an excellent quote which I didn’t hesitate to accept !
I have been using William for the past 15 years to book all my travel as well as my family travel . He is always really help full, goes out of his way to research the best deals . I would not use any other travel agent Highly reccommend using William for you travel requirements
Patricia and Amaan were very helpful in getting our booking completed for our first family holiday. Straightforward and thorough. Thank you
Connor was the agent that we spoke to about our latest travel. He was really patient and helpful. He walked me through different dates and flight details all the while staying calm and positive. He made his case and made the booking on the first call even though i was doubtful. Keep the good work going. We really recommend their service.
Brilliant customer service and Amaan was extremely helpful in finding the best holiday for us at the best price
I booked my holiday to Dubai through Amaan, he provided excellent customer service and was very efficient. I will be booking with hin again in the future.
Excellent service. Amaan was very helpful. Quick and efficient, booked previously also. Allows part payment for ticket booking, which is great.
Zubin is a very efficient person to deal with first class service
They took instruction well. Asked appropriate questions. We're very quick to respond with a better cheaper alternative. Noah was polite pleasant and quick. Got everything I wanted. Thanks. 10 out of 10.
Guy knows his job . Answered all my questions I ask for help . Very patient and polite
Amaan was amazing, best customer service, very knowledgeable Once again thanks Amaan
Great service provided by Connor , he is booking our tickets from last 3 years and we never had any issues. Very helpful.
Great service from Amaan when booking our trip to Dubai in Oct. Great service highly recommend.
I have been buying tickets from Southall Travel for over 20 years, today they refused to do a price match even though I have sent them written confirmation from other travel agent quote southall travel simply saying can’t match the price, so i have send a email to sunrise radio why they promoting fake advertising on radio AD 24x7 Southall travel guaranty price match its all fake, they won’t it’s all miss information and fake advertising such a shame Southall travel one of the old in west London, I never doubt on Southall travel until now. Really shocking
Connor was a very good sales person he has tried his best along side his colleague jason has managed my booking so well. Southhall travel is not my go to but for these customer service guys really appreciate it.
Good customer service, very helpful. Very happy with outcome
Norman, is very kind and patient. Always find a good deal. Highly recommend him to find you a perfect holiday
Based on analysis of 52 reviews rated 1-2 stars for Southall Travel
“So either Southall travels have breached my information as they were the only company that I called for a holiday and...”
“Further to me letting them know that they had taken 2 further payments from my credit card and that I would not be pa...”
“I am writing to express my extreme disappointment with the service I received from Southall Travel regarding a trip I...”
“I have already raised the concern and expect a prompt refund”
“Contacted Southall travels for a holiday gave my details over to their agent Sanjeev”
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Southall Travel is a travel agency based in the UK, specializing in providing affordable flights and holiday packages for customers looking to explore destinations worldwide. The company offers a wide range of travel services, including flight bookings, hotel accommodations, and tailored holiday experiences. With a focus on customer support, Southall Travel operates a 24/7 helpline, ensuring that travelers can access assistance whenever needed. Targeting both leisure and business travelers, Southall Travel partners with numerous airlines and travel providers to deliver competitive pricing and special offers. Customers can find deals on flights, all-inclusive holidays, and various travel-related services, including travel insurance and visa assistance. The company's commitment to cost-effective travel solutions makes it a preferred choice for budget-conscious individuals and families planning their next getaway.
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Southall Travel receives high praise for its exceptional service, with many customers highlighting the helpfulness and expertise of agents like Norman, Kunal, and Amit. Reviewers frequently commend the staff for their patience and attentiveness, making the booking process feel stress-free and efficient. However, there are notable complaints regarding accountability and booking issues, with some customers reporting double charges and unsatisfactory responses to their concerns. Despite these negative experiences, the overwhelming sentiment remains positive, as many loyal customers express their long-term satisfaction with the company. Overall, Southall Travel is recognized for its dedicated staff and quality service, though some operational improvements are needed to address customer grievances.
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