Just booked a trip to Dubai…
Just booked a trip to Dubai effortlessly via Amaan. Fantastic service and a pleasure to deal with. Thank you!

9 months ago
I’ve known Norman for almost a decade and have been a loyal Southall Travel customer for over twenty years. Norman is incredibly helpful and knowledgeable when it comes to flights, package holidays, o... See more
9 months ago
Contacted Southall travels for a holiday gave my details over to their agent Sanjeev. Once details were exchanged, I received a call from an agent from southall travels supposedly that after paying a... See more
9 months ago
I can't recommend Norman enough! From the very beginning, he has been exceptionally kind, patient, and attentive. No matter how many questions I had (and I had a lot!), he always responded with genuin... See more
10 months ago
Kunal! just wanted to say a massive well done for your outstanding work.
Just booked a trip to Dubai effortlessly via Amaan. Fantastic service and a pleasure to deal with. Thank you!
Amaan responded swiftly with our query and a great deal. Thank you
Great service, advisor was very helpful!
We needed urgent booking for Saudia from London. I rang Southall Travels. This young man named CONOR, was extremely friendly, professional and helpful. We are a bit slow using apps and computers but he had lot of patience for us and guided all the way to complete the booking. Thank you Southall travels and A BIG thank you CONOR!
Done well was very helpful
Jacob from Southall travels is brilliant
Karan was an absolute superstar!! He understood all our needs and took his time to find the right deal for us. He went above and beyond and honestly, made quite a stressful experience seamless. His customer service is one of a kind and I would recommend him to anyone. Thank you Karan, for making this holiday amazing before it has even begun. I can’t wait to book the next one with him!
Abysmal - booked a holiday and made full payment. 4 days later they called back saying the hotel was full and they needed to cancel the booking. Shockingly unprofessional.
As always the staff at Southall Travels are awesome! I had the pleasure of discussing holiday requirements with Amaan. Super helpful and patient and accommodated the requests I had. Amaan listened to what I was after and found the perfect holiday package for me and my family. Great deals! Thank you 🙏
Excellent service provided for many years!
The request of booking went smoothly and quickly
Jokers never told me about a 3 hour stopover in Bangkok where I can’t even get off the plane! Considering I book quite a few flights with them a year. Never again. I ve been mis sold my ticket so I will do a charge back on my credit card Have you seen their replies? Basically in the majority “we don’t care”,
Had a good encounter with Harleen who helped me with my booking enquiry. She was polite and informed me of the best possible option for the trip.
I had a great experience with Connor. He is very polite, friendly and helpful. Hopefully I will book my next flight with Southall travel. Keep it up.
I was finding for a trip from Birmingham to Singapore for sometime during the December holiday. I almost gave up when Agent Anant found for me a good deal despite being peak period and was pleased with this deal. He was very professional, helpful and patient and suggested different options for me in making this trip possible for us. Really appreciate his help and excellent kind service !! Thank you Anant!
Overall experience was good and fast. Regards
Conor was a great help!
William is our travel consultant and he has helped to tailor make our holiday for us, with attention to detail throughout the booking. He has listened to all of our needs and accommodated whatever we have asked for.
Honestly, I’m not the to write reviews but William is an absolute legend when it comes to planning our holidays. From Dubai to Mauritius to now Qatar. William is so knowledgeable which is very useful when you’re indecisive with me. The stress off planning a trip of 11+ people and 18+ people can make me want to cancel it altogether but with his calmness he just takes it all away. Would definitely and will definitely continue to recommend!
Quick & Efficient
Based on analysis of 52 reviews rated 1-2 stars for Southall Travel
“So either Southall travels have breached my information as they were the only company that I called for a holiday and...”
“Further to me letting them know that they had taken 2 further payments from my credit card and that I would not be pa...”
“I am writing to express my extreme disappointment with the service I received from Southall Travel regarding a trip I...”
“I have already raised the concern and expect a prompt refund”
“Contacted Southall travels for a holiday gave my details over to their agent Sanjeev”
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Southall Travel is a travel agency based in the UK, specializing in providing affordable flights and holiday packages for customers looking to explore destinations worldwide. The company offers a wide range of travel services, including flight bookings, hotel accommodations, and tailored holiday experiences. With a focus on customer support, Southall Travel operates a 24/7 helpline, ensuring that travelers can access assistance whenever needed. Targeting both leisure and business travelers, Southall Travel partners with numerous airlines and travel providers to deliver competitive pricing and special offers. Customers can find deals on flights, all-inclusive holidays, and various travel-related services, including travel insurance and visa assistance. The company's commitment to cost-effective travel solutions makes it a preferred choice for budget-conscious individuals and families planning their next getaway.
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Southall Travel receives high praise for its exceptional service, with many customers highlighting the helpfulness and expertise of agents like Norman, Kunal, and Amit. Reviewers frequently commend the staff for their patience and attentiveness, making the booking process feel stress-free and efficient. However, there are notable complaints regarding accountability and booking issues, with some customers reporting double charges and unsatisfactory responses to their concerns. Despite these negative experiences, the overwhelming sentiment remains positive, as many loyal customers express their long-term satisfaction with the company. Overall, Southall Travel is recognized for its dedicated staff and quality service, though some operational improvements are needed to address customer grievances.
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