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Shipping takes forever
I placed my order on May 7, 2025 (confirmed). I then contacted their customer service on May 21, 2025 in regards to the status of my order and was told that they were backlogged and my order would be processed as soon as possible. As I am writing this, it is June 10 and I have received a confirmation of shipping that my order is coming from China. So another 3 weeks before I receive my product. How very disappointing especially when they charge you for their product before they confirm shipment.