Soothing Home

4.396111786148238 out of 5 stars
4.4
Great823 reviews

TrustScore

4.4
4.396111786148238 out of 5 stars
Great
5 out of 5 stars
601
4 out of 5 stars
113
3 out of 5 stars
18
2 out of 5 stars
16
1 out of 5 stars
75
823 reviews in total

Review summary

Soothing Home receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

So happy with your product yand service

your you everything I’m so happy with the covers I usage them for my sofa and my travel trailer fits perfect I did accid...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Light grey couch covers

The couch covers fit great except the chaise cover but I knew that when I ordered. Ours is a little shorter than what th...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent product

Excellent product

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Cover experience

At first my dog and cat were hesitant to get on the sofa with new covers. Now they love it. I love the look and feel of ...Read more

0
0
🔥 High engagement

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Leesa
Leesa
1 reviews
about 1 year ago
4 out of 5 stars

I have gotten a dog

I have gotten a dog, so protecting my furniture was important. I have a beige sofa, but didn’t want that color as it would show the dirt. I ordered gun metal gray, to match my decor, which matches perfectly. The covers are sturdy and wash nicely. Three things prompted me to rate covers and experience a 4. 1. I had to call to receive notification about when to expect my order. Customer Service rep was awesome and sent me a link. 2. My dog can pull off the cover. I think if they were just a little bigger, with tighter elastic, it might help. 3. I wasn’t sure how the arm covers were going to attach to the sofa arms, but they can with little curly cue attachments that I’ve used with bed skirts, so that was helpful. I wished the arm covers were a little longer to cover the whole arm.

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about 1 year ago
5 out of 5 stars

These covers are great

These covers are great. They fit perfect and never come off.

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Cindy Maxwell
Cindy Maxwell
1 reviews
about 1 year ago
3 out of 5 stars

Exchange

Well, I love the product, but I have returned an item and I need a replacement and it’s been a really long time. I’m getting responses, but nothing about my return amount and the exchange that I need. It’s now September and I ordered these or got them at the end of July.

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Blanche Jones
Blanche Jones
1 reviews
about 1 year ago
5 out of 5 stars

ordered two sets as I have fur babies

ordered two sets as I have fur babies, came fast and are very easy to put onto my small sectional. Very comfortable and soft.

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Sarah Sheehan
Sarah Sheehan
1 reviews
about 1 year ago
5 out of 5 stars

Work well and stay on the cushions!

These work exactly as they should. Highly recommend.

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Jody B
Jody B
1 reviews
over 1 year ago
1 out of 5 stars

Not great customer service

The color of the covers I bought just would not work on the couch. They were not tight fitting on the cushion, I would have had to straighten them just as I would a blanket or something else. Asked for a return 3 days after receiving product. After several back and forth emails I got a label. 7 days later no word and still waiting.

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over 1 year ago
4 out of 5 stars

Best Available Option

First, the good. Easy to put on and take off. Look nice. Wash up quickly and nicely. Stay put. Block hair and dirt in general. The not so good. I notice when I take them off for laundering that grit and dry dirt is on the cushion underneath, evidently because it is going through the covers. Also, hair and grit can still fall between the cushions. I have to vacuum thoroughly after I take the covers off to have my sofa be clean.

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Carolann
Carolann
1 reviews
over 1 year ago
5 out of 5 stars

I am buying another set

The only problem I came across is the size the one's I got are a little big but I can fix it and it gives me another excuse to buy more I love that I can change it up and they have really good prices

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over 1 year ago
5 out of 5 stars

I love the color and the material is…

I love the color and the material is soft. My sectional looks beautiful and I'm saving up to get another color lol

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Abby King
Abby King
1 reviews
over 1 year ago
1 out of 5 stars

No star terrible service no refund

No star. Absolute terrible service. Couch covers didn't fit, they refused to process a refund, sent several emails back and forth with excuses. I returned the items, paid for shipping as they wouldn't, and still no refund of the goods or postage. Do not risk shopping with this company, they do not uphold they're returns process.

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Lesley Cooper
Lesley Cooper
1 reviews
over 1 year ago
5 out of 5 stars

Fantastic very pleased with my purchase…

Fantastic very pleased with my purchase it’s fits like a dream and is so close to the colour of my sofa it looks amazing Thank you

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Melissa
Melissa
1 reviews
over 1 year ago
5 out of 5 stars

Great customer service

I had an issue with my order and customer service took it over and promptly fixed it!

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over 1 year ago
5 out of 5 stars

I love my purchase

I love my purchase! Ran these through a quick wash when they came in and put them on the love seat and chase. I have 2 fur babies and so far they have withstood all these babies have thrown at them! It's been about a month. It took about 10 days to ship, but after going back to the website and actually reading the shipping tab, it clearly stated that. My only regret was not ordering the arm rest covers as well. I'll grab those soon!

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AnJie Havens
AnJie Havens
1 reviews
over 1 year ago
4 out of 5 stars

Misleading refunds

I wish I could have used these covers. I did not pay attention that my RV couch does not have cushions that I could wrap the covers over. I think they are worth the money. Here's my kicker....they are returnable BUT they have to be sent to China. I paid $75 for four cushion covers. It would cost me $121 to return them. You can't tell me they cost that amount to SEND them to me. They offered to let me keep them and give a 50% return on my money. I took that and money was refunded within a short time. I would not have ordered them if I knew it would cost so much to return them. I'm very disappointed. I do not remember seeing anything on the website about this.

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Gregg
Gregg
1 reviews
over 1 year ago
4 out of 5 stars

Great to protect couch

Had them on my couch for a few weeks now and there pretty good. Their a snug fit, making them easy to vacuum off the dog hair. They look good also.

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R G
R G
1 reviews
over 1 year ago
5 out of 5 stars

Amazing

Amazing product...better than expected. Love these covers!

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Glitz
Glitz
1 reviews
over 1 year ago
1 out of 5 stars

I advised the email provided for issues…

I advised the email provided for issues that I was missing an item. It's now a month later and no response.

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over 1 year ago
5 out of 5 stars

Fit great

Fit great ! Have animals in the home doesn’t stick to covers

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Jen
Jen
1 reviews
over 1 year ago
2 out of 5 stars

Pray you don’t have to return anything!

Received product promptly, and they are just OK. Elastic is a bit loosey goosey. Also, product measurements are inconsistent. Only 1 out of 3 back covers fit. Website says easy returns. NOT SO. It has been an absolute pain to return/refund! Responses do not come within 24 hours- as advertised. Additionally, responses are circuitous, i.e., they keep asking questions already answered and rehash previous info so it extends the transaction time. I was also offered- after a few back and forths- the option to keep and just pay 50%. It doesn’t fit! Why would I pay anything for that? When they FINALLY sent return ship label, they said I need to send it on the date they put on the label?!? Which was the next day. Another way they try to get out of refunding. All these tricks are a turn off. There are MANY other companies offering exactly the same product (even same ad pics). Many. I found replacement covers on amazon, where returns are much easier. Still waiting for refund after a month, btw.

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AnnInFlorida
AnnInFlorida
1 reviews
over 1 year ago
5 out of 5 stars

Quick Response

My questions were quickly responded to and my problems were fixed right away.

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