Sonic Auto Transportation

4.629 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.629 out of 5 stars
Excellent
5 out of 5 stars
836
4 out of 5 stars
85
3 out of 5 stars
11
2 out of 5 stars
8
1 out of 5 stars
60
1,000 reviews in total

Review summary

Sonic Auto Transportation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great communication

Great communication, quick and easy pickup and delivery. Very happy with the price and service. Vehicle arrived exactl...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The entire process was good and got my…

The entire process was good and got my mom’s car shipped from Fl to Sc. The price was reasonable and the service was top...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Robin Vazquez at Sonic made the process…

Robin Vazquez at Sonic made the process of shipping our car stress free and seamless. He followed up at every step in th...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Albert helped me ship my Tacoma from…

Albert helped me ship my Tacoma from Orange County, CA to Prescott, AZ. Tough route but Albert got it done for an amazin...Read more

0
0
🔥 High engagement

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about 1 year ago
5 out of 5 stars

Jack is the man.

Jack is the man.

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about 1 year ago
5 out of 5 stars

I was at peace knowing that my car was…

I was at peace knowing that my car was in good hands. My car arrived safe and in good condition. Glad I made the right choice with sonic transportation..I will recommand them to anybody.

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Monique
Monique
1 reviews
about 1 year ago
5 out of 5 stars

David was a great help to me

David was a great help

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about 1 year ago
4 out of 5 stars

Tameson

Great service thank you

Helpful?
Jacky Andrews
Jacky Andrews
1 reviews
about 1 year ago
5 out of 5 stars

Alex did a wonderful job

Alex did a wonderful job , well priced and super efficient.

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Gerald Hayden
Gerald Hayden
1 reviews
about 1 year ago
5 out of 5 stars

Quick service at a very reasonable…

Quick service at a very reasonable price. Alex was great

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Andy Schultz
Andy Schultz
1 reviews
about 1 year ago
5 out of 5 stars

First time auto shipper

I highly recommend Grace and the team at Sonic Auto for anyone looking to ship a vehicle. Their price soundly beat all competitors. The entire team was professional and courteous throughout the process.

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about 1 year ago
5 out of 5 stars

Great experience

Great experience Rep was Jeff Buckley From start to finish everything went as planned Car was transported from Philadelphia to NC Arrived without any issues. Would recommend to anyone. Thanks Gloria

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about 1 year ago
4 out of 5 stars

Thanks Luke no issues with transport !

Thanks Luke no issues with transport !

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Jo Cheeks
Jo Cheeks
1 reviews
about 1 year ago
4 out of 5 stars

Jack Williams

Jack Williams, the dispatcher was great! He did not give up in looking for a driver until he found one. He stayed in touch with me, updating me until the end! The driver on the other hand was awesome! A very good communicator......

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CB
CB
1 reviews
about 1 year ago
4 out of 5 stars

Jack William

In terms of my personal experience with this company, I am satisfied with the outcome. The process took around a week and a half from when I booked the initial contract with the company to when they were able to secure my transport. Obviously, flexibility is key, if you are able to transport during the week you will have a better chance of someone taking the contract. Further, the more money you are willing to spend the quicker it will be. Generally, the quote they give is going to be a bit lower than what the final contact will be, however, it was not unreasonable. I definitely came across companies that were clearly lowballing the quote, I don’t think this was the case here, in fact in comparison to some of the other quotes I received my final payment was below those initial quotes so I am satisfied in that aspect. I would say that Jack was communicative, he was ultimately secure a transport in a reasonable time and save me the headache of having to transport the vehicle myself. Having never worked with a broker to transport cars before, I think my first experience with Sonic was a positive one and would recommend them in the future.

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Fatma Ismaiel
Fatma Ismaiel
1 reviews
about 1 year ago
5 out of 5 stars

The car was picked up the same day I…

The car was picked up the same day I was called and and dropped off early.

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krishan malik
krishan malik
1 reviews
about 1 year ago
5 out of 5 stars

I worked with Alex Salzer

I worked with Alex Salzer, and he made the transportation super easy…. I was kind of hesitant to move car by carrier …. But it was great and car reached without any issues/damage/scratches. Only thing which was not really well was the pricing part where I was given an estimate of 350$ and on the day I actually transported, the actual price was asked 500$. That was kind of clubbed with my urgency and with the cost the trucking guys were asking. It was still on lower side compared to other quotes I had, so went ahead with it.

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about 1 year ago
5 out of 5 stars

Worked with David

Worked with David

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about 1 year ago
5 out of 5 stars

Fast service helped me out ,Sonic Auto Transportation was quick to…

Sonic Auto Transportation was quick to show up and help me out of a jam . My car’s transmission went bad and Mateo Richardson helped me get a driver fast ,he was great to work with , I would hire them again , great job

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Nitai Kenner
Nitai Kenner
1 reviews
about 1 year ago
4 out of 5 stars

They did a great job at communication…

They did a great job at communication and keeping me updated every step of the way. The car was shipped and delivered in less than 48 hours.

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Erika Joiner
Erika Joiner
1 reviews
about 1 year ago
4 out of 5 stars

5 Star Customer Care & Knowledge & Service

I would love to give 5 Stars- I received 5 Star Service from Luke! Thank you, Luke! You are a true blessing! Sonic was amazing. The staff was very helpful and assisted in meeting my needs. It was a hassle-free process. Sonic representatives were quick to troubleshoot and put the customer first. I had an issue with a contractor, and Sonic stepped in and resolved the issue. The problem was addressed immediately, and my vehicle was transported within 12 hours. Again, thank you, Luke and Sonic, for your service and customer care.

Helpful?
about 1 year ago
5 out of 5 stars

Victor Wenzel assisted me with my…

Victor Wenzel assisted me with my shipment and he did amazing job. Great communication from start to finish.

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Issiah
Issiah
1 reviews
about 1 year ago
5 out of 5 stars

Marcus Cook and Sonic Transportation

Marcus Cook and Sonic Transportation were great to work with! We were able to ship a car on short notice from the midwest to west coast during the busy season and the price and service was great.

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Mike Tedder
Mike Tedder
1 reviews
about 1 year ago
5 out of 5 stars

The driver was great

The driver was great. Really good expirience overall

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