Sonic Auto Transportation

4.629 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.629 out of 5 stars
Excellent
5 out of 5 stars
836
4 out of 5 stars
85
3 out of 5 stars
11
2 out of 5 stars
8
1 out of 5 stars
60
1,000 reviews in total

Review summary

Sonic Auto Transportation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great communication

Great communication, quick and easy pickup and delivery. Very happy with the price and service. Vehicle arrived exactl...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The entire process was good and got my…

The entire process was good and got my mom’s car shipped from Fl to Sc. The price was reasonable and the service was top...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Robin Vazquez at Sonic made the process…

Robin Vazquez at Sonic made the process of shipping our car stress free and seamless. He followed up at every step in th...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Albert helped me ship my Tacoma from…

Albert helped me ship my Tacoma from Orange County, CA to Prescott, AZ. Tough route but Albert got it done for an amazin...Read more

0
0
🔥 High engagement

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Harley Wynne
Harley Wynne
1 reviews
about 1 year ago
5 out of 5 stars

SHIPPED FROM HOUSTON TO COLORADO…

SHIPPED FROM HOUSTON TO COLORADO SPRINGS AND HAD A GOOD EXPERIENCE

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about 1 year ago
5 out of 5 stars

Great Communication

Great Communication Anthony was such a big help On such short notice Gave me the best price Would Highly Recommend!!!!!

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jesus nevarez
jesus nevarez
1 reviews
about 1 year ago
5 out of 5 stars

Great service,price and communication.

Great service,price and communication. I will be using them over and over again!!

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Vince H
Vince H
1 reviews
about 1 year ago
5 out of 5 stars

Shipped Denver to Bay Area, Great service, fast, efficient and fair price

I shipped a new F150 pick up truck from Denver to San Francisco using Sonic Auto shippers. They were very quick and efficient. They provided me with the drivers cell number for any delivery questions and followed up with me during the shipment… 4-5 days later I had the truck, in excellent shape. I would definitely use Sonic and Mateo again.

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about 1 year ago
5 out of 5 stars

We received our truck on time and I…

We received our truck on time and I feel like I got the best deal to transport my truck. I would definitely use them again.

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tom
tom
1 reviews
about 1 year ago
5 out of 5 stars

very fast response and good service!

very fast response and good service!

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Ben Lazarus
Ben Lazarus
1 reviews
about 1 year ago
5 out of 5 stars

Got the job done

Got the job done

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Kha Le
Kha Le
1 reviews
about 1 year ago
5 out of 5 stars

Anthony Daniel was helpful

Anthony Daniel was helpful. Service was good & affordable price. Thank you so much.

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bikki17
bikki17
1 reviews
about 1 year ago
2 out of 5 stars

DO NOT WORK WITH THEM! This company stops caring about you the second they receive your money.

Don't work with this company unless you are okay with days upon days of no communication, unanswered messages, ambiguity, and unless you love stress. They were pretty decent at communicating before booking with them, but once I booked with them their customer support went to nonexistent, probably because they already had my money. I had a lot of problems with the carrier (his truck broke down not even an hour away from where he picked my vehicle up from, which I didn't find out about for 2.5 days .... it delayed him for a week). This broker company, after being hounded by me for days for a solution, hired a different carrier company, but the original carrier wouldn't turn my car over to the new carrier company, demanding gas money or else .... This broker company didn't answer their phones or return any of my phone calls or messages for 4 days. The second carrier company sat around for 2+ days wasting their time, contract in hand, while nobody at Sonic Auto showed any accountability. I found that to be so disrespectful of Sonic Auto. This second carrier company staff were much more professional and communicative than either Sonic Auto or the first carrier (who in the meantime would not release my car although he had been instructed to by both me and Sonic Auto), and they told me that Sonic Auto has a very negative reputation among carrier companies and they were not surprised to have been stood up by them. I will never work with them again.

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Olga Semenova
Olga Semenova
1 reviews
about 1 year ago
5 out of 5 stars

Thanks!!

Thanks!!! No issues

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Katrina Hines
Katrina Hines
1 reviews
about 1 year ago
1 out of 5 stars

Beware-Fraud. Do not give credit card.

I was assigned a driver and was told I would have to meet him at a location nearby because he couldn’t actually pull up to my home. So I had to hire someone who could drive me to meet him at the nearest truck stop so I would have a ride back home. I was fine with paying a person to do this until I arrived on location just to have the driver refuse my vehicle. He said my car would not fit on his truck due to size and that obviously Sonic had gotten the type of car I had mixed up. He was extremely upset as well as me because he had driven 300 miles to pick up my car. I immediately called sonic and informed them of how upset I was and that I needed my car picked up that day. I spoke to a guy and he said he was Ariana’s assistant. I explained to him I needed my car gone that day and that I needed my deposit back. He assured me that the transaction was pending and the charge would go back on my account and Ariana would call. She never called back to this day. Fast forward to today and the charge is still there. I called sonic and the assistant said Ariana was not available again. I had to get upset with him for him to finally put her on the phone. She was no help! Extremely rude and said that I signed the contract and the deposit is nonrefundable if I cancel the driver. I never cancelled the driver. They cancelled me. So I found another carrier to take my car the same day because I was not going to be available any other time to meet a driver. Sonic took it upon themselves to assign a driver for another day and when they called, I said I no longer need your services since you failed to deliver services on our original agreed date. She argued her point and said it wasn’t her fault my car would not fit on the dispatched truck. Well honey it is your fault that you sent someone to pick up my car and weren’t able to deliver the services as promised. She refused to give me my deposit back because I did not use the second driver. I didn’t need him. I found someone else who was able to pick up on the date I needed it. It appears that some fraudulent things are going on with this transaction.

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Charles Black
Charles Black
1 reviews
about 1 year ago
5 out of 5 stars

Marcos Cook made it happen when…

Marcos Cook made it happen when everyone else just said they could really professional

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Jacquelyn
Jacquelyn
1 reviews
about 1 year ago
5 out of 5 stars

Fast and afforsable!

My truck broke down 1,500 miles from home while towing my horses and Owen with Sonic Auto was so quick in finding affordable transportation for me! He made the situation so much easier and took a lot of stress off my shoulders so I could focus on everything else that needed to get done during that time.

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Jimoh Kunle
Jimoh Kunle
1 reviews
about 1 year ago
5 out of 5 stars

I recently used Sonic Auto…

I recently used Sonic Auto Transportation to ship my car from Kansas to Rhode Island, and I had the privilege of working with Victory Wenzel. I requested an expedited service, and Victory ensured that my car was delivered swiftly and in perfect condition. The quality of the service was outstanding—Victory maintained excellent communication from start to finish, providing timely updates and answering all of my questions with professionalism and care. What truly stood out was the value I received for the service. Victory ensured that everything was handled smoothly, making the process stress-free and efficient. His commitment to customer satisfaction was evident, and I couldn’t have asked for a better experience. I highly recommend Victory and Sonic Auto Transportation for anyone looking for reliable, high-quality vehicle shipping at great value.

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No Name
No Name
1 reviews
about 1 year ago
5 out of 5 stars

K.McC

I literally called them right after another shipper quoted me a MUCH higher price after I signed my contract with them over the weekend!! And they were 2 hours away for picking up his car when they hit me with a higher price! I was very upset because my son was flying out the next day! They came right on and picked my son car up two hours later of booking them. Car was delivered within 24 hours of pick up from Chicago to Dallas, Tx!

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about 1 year ago
5 out of 5 stars

Anthony was amazing and all levels

Anthony was amazing and all levels. Quotation documentation pick up time and delivery earlier than we expected. Nonsense. Great communicator.

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Justin Clegg
Justin Clegg
1 reviews
about 1 year ago
5 out of 5 stars

Works with you

Great company and easy to work with. After putting my info into a site to get a tow, a million places contacted me and would call or text me multiple times a day, but not Sonic. They gave me the best deal and didn’t bother me. On top of all that, Alex was a great help and was able to work with multiple vendors to get a price I could work with.

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Dhaval Shah
Dhaval Shah
1 reviews
about 1 year ago
5 out of 5 stars

Reliable

Reliable, prompt pick up and delivery as promised!!

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about 1 year ago
5 out of 5 stars

I had an exceptional experience with…

I had an exceptional experience with Owen . From our first interaction, he displayed a high level of professionalism and attention to detail. His willingness to listen to my needs and provide personalized solutions was commendable. The service was carried out efficiently and punctually, and it was clear that Owen genuinely cared about the quality of his work. Additionally, his communication was clear and consistent, which made me feel informed and confident throughout the process. I highly recommend Owen l without hesitation. His commitment to customer satisfaction is evident, and I am very pleased with the results. I will definitely work with him again in the future!

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Robb
Robb
1 reviews
about 1 year ago
4 out of 5 stars

We needed to ship a car from Arizona to…

We needed to ship a car from Arizona to Oklahoma. We called Joe Fernandez at Sonic. He found us a car hauler quickly and withing our budget. The car arrived in the same condition it left. We are very happy with Joe and Sonic and would use them again.

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